Customer Assistant

Location:

Posted:

October 15, 2010

Amanda P. Hecox

Crystal Beach, FL. 34681

Objective

Seeking to work in a dynamic, challenging and growth oriented company that allows me

to utilize my knowledge and experience to contribute for the growth of the organization.

Employment History:

Stratford Court, Lead care assistant. (2008-2010)

Responsibilities include:

• General Correspondence.

• Maintaining files

• Handling incoming & outgoing calls

• Attending Visitors and residents

• Interaction with vendors & clients.

• Planning enployee schedule

• Assisting with medications

Special Skills:

• Ready to face challenges.

• Sincere, dynamic and hard-working.

• Ability to interact with all kinds of people.

• Typing Speed: 40 word per minute.

Employment Skills:

• Maintained excellent customer relations and developed customer rapport.

• Developed ability to work in a fast paced environment.

• Diplomatically resolved customer's complaints on as-needed basis.

• Ability to follow instructions well and make decisions with no supervision.

• Maintained all record keeping procedures without error.

• Motivated and supervised 4 employees on daily basis.

• Effectively developed telephone communication skills.

• Delegated responsibilities to employees to meet company's expectations.