Customer Service Sales

Jessica Anderson

Cell: 602-***-****

Home: 602-***-****

*************@*****.***

Work Experience

Blockbuster

Customer Service Representative March

**** - *******

. Greeting customers with a genuine smile and hello.

. Checking drop box, checking in movies, attaching security tags, then

re shelving.

. Straightening the new release wall.

. Signing customers up for memberships.

. Renting movies and games to members.

. Looking up stock inquires.

. Help customers find the perfect movie experience for them.

. Answering multiple phone lines of customer's questions, problems, or

concerns.

. Collecting rental fees.

Aramis Designer Fragrances - Ireland

Christmas Sales Staff November 2009 -

December 2009

. Selling and promoting specific fragrances such as DKNY, Tommy

Hilfiger, Michael Kors, Sean Jean, and Aramis.

. Making a target of 1,851 Euro a day.

. Greeting customers cheerfully and politely.

. Helping customers find the perfect gift for their loved ones.

. Up-selling single fragrances to gift sets.

. Knowing all prices and ml's of fragrances.

. Distinguishing the different types of fragrances depending on what the

customer was looking for.

. Keeping shelves stocked with my products.

. Tracking my sales total on a daily basis.

. Keeping work place tidy.

. Knowing stories behind each of the fragrances.

. Had tester strips prepared for customers to sample the fragrances I

was promoting.

Lundbeck Ireland

Exhibit Host Temp. September 2009-

September 2009

. Opening art gallery promptly every morning.

. Greeting guests.

. Showing the art and telling the background of the pieces.

. Keeping the gallery clean and tidy.

. Locking the exhibit after every day.

. Organizing the art pick-ups.

. Taking all art, displays, posters, and stickers down after exhibit

closed.

Target

Cashier/Guest Services October

2007 - May 2008

. Entering customers returned items into the system.

. Running price checks.

. Working with the register.

. Sorting returned items from customers then color-coding.

. Scanning items at the check out within the time requirement, getting

. 100% on each customer every time.

. Asking customers if they would like to open a red card every time

prompted.

. Taking go-backs to where they belong in the store.

. Asked customers if I could help them find something, then showed them

where it's location was.

. Organizing shelves on free time (zone ing).

. Helping customers with problems and questions that they had.

QT

Team Member May

2007 - August 2007

. Memorizing specific location of items on register pages accurately and

quickly.

. Thoroughly stocking coolers, shelves, cup dispensers, soda, and the

coffee.

. Empting the trash cans and putting new bags in them (inside the store

and outside, pumps included).

. Detail cleaning the store (included: dusting, moping, scrubbing

counters, cleaning each individual drink nozzle, the bathrooms, and

the glass doors.)

. Empty out the valets and refill them with warm clean soapy water.

. Refill the hot food racks and dump out the out of date food.

Harkins Theatres

Team Member November 2005 -

August 2006

. Managed cash draw accurately, and received more than 100 Star Card

awards for a perfect drawer.

. Cleaned Concession area that included food preparation areas.

. Served customers by taking their orders politely and correctly.

. Prepared soft drinks, popcorn, candy or hot food items for customers.

. Received a 99 percent score on the Team Leader Test.

Education

Paradise Valley Community College - Present

North Canyon High School - Graduated 2008

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