Customer Service Quality Assurance
Resume:
Machelle Moore
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**** ********* ****, ***** ******, Missouri 63376
Home: 636-***-**** Email: **************@*****.*** Cell: 636-***-****
Objective
Shipping/Receiving Clerk-Production,Assembly,Warehouse
Summary
Energetic, hard working dependable individual/ Forklift Operator with experience
Working in modern computerized warehousing operation. Efficient, motivated individual
With reputation for thoroughness and accuracy. Team player with good communication
Skills.
Experience
Assembler January 2007-June 2009.,General Motors.,Wentzville,MO
Responsible for quality control making adjustments as necessary
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Responsible for putting numerous assembled parts together properly
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Ensure machining and tooling is functioning properly
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Responsible for meeting production goals daily
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Responsible for good house keeping skills as it relates to safety
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Responsible for operating within standard operating procedures
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Shipping/Receiving Clerk May 2000-January 2007 Delphi Thermal.,Cottondale,AL
Responsible for keeping records of all goods shipped and received.
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Prepared shipping documents and mailing labels
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Responsible for wrapping and packaging goods in shipping containers
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Responsible for verifying incoming shipments against original bill of lading
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Responsible for routing shipments to proper departments
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Responsible for scheduling of trucks for pick-ups and tracking shipments
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Responsible for loading and unloading freight via forklift
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Quality Inspector April 1999-May 2000 Syncronous Industrial Services.,Cottondale,AL
Performed inspections in accordance with the company quality assurance policies and
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customer specifications.
Worked with other company personnel to resolve inspection questions.
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Machelle Moore
1205 Ridgelawn Lane St.Peters, Mo 63376 Home: 636-***-**** Email:**************@*****.*******(636)219-5678
Program Manager June1988- January 1998 Louisiana Community Care., Ball,LA
Responsible for integrating individuals with disabilities from institutional living to
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independent living in communities.
Responsible for training staff with innovative approaches of teaching clients to perform
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basic tasks that lead to independence… cooking, cleaning, budgeting.
Responsible for every aspect of program, staff and clients.
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Customer Service Representative April 1987-1989., Wellans Department
Store.,Alexandria,LA
Responsible for dealing directly with customers either by phone or face to face
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Handled and resolved customer complaints
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Processed orders, forms, applications and requests
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Managed customer accounts
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Responded promptly with customers inquiries
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Education Peabody Magnet High School, Alexandria, LA
May 17, 1983
High School Diploma
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Participated and completed Nursing Program
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American Management Association,
April 2010 Certification in Accounting/Finance
References References are available on request.
Machelle Moore
1205 Ridgelawn Lane St.Peters, Mo 63376 Home: 636-***-**** Email:**************@*****.*******(636)219-5678
Contact this candidate