Customer Service High School

Location:

Posted:

October 21, 2010

Andrea J. McIntosh

Ogden, UT **404

******.*********@*****.***

Experience:

**** *******’s Assistant for Utah State University

I Facilitated the classroom for Utah State University’s

Distance Education Program in Salt Lake City for the summer.

Also, I facilitated testing and quizzes for the professors in Brigham

City.

2009 Textbook Clerk for Weber State University Bookstore

And During “Rush” for the fall semesters, I assisted students

2008 with finding textbooks for their classes, answered

phones, stocked books and supplies, and provided customer

service for students and professors.

2007-2008 Math Lab Instructor for Roy Jr. High, Roy, UT

Students who were struggling with math would attend their regular

math class and then attend math lab where I would give them

further instruction with pre-algebra, intermediate to advanced

algebra, and geometry.

2005 Teacher’s Aide for Summer Math Program

Washington Terrace, UT

As a teacher’s aide for third grade students who were struggling

with mathematics, I assisted the students with basic math

problems, fractions, and multiplication and division.

2004 - 2005 Telemarketer for Convergys, Ogden, Utah

Duties: Took applications for American Express Business Credit

Cards over the phone and answered any

questions they might have about their credit card.

Education: Diploma from Roy High School, Roy, Utah

Associates in General Education from

Weber State University

Skills: Experience with Microsoft Word and Microsoft Excel

Ability to type 60 wpm, filing, ten key, telephone etiquette, fax,

copier, and scanner

Public relations, customer service skills, and teaching experience.