Customer Service Data Entry
Resume:
Amy Omolafe
**** ***** ***. *********, ** ***** 714-***-**** abiqrs@r.postjobfree.com
OBJECTIVE
I aspire to become a valued member of veterinary or health organization
where I can employ my work experience, as well as utilize my key strengths
including my unyielding drive, creativity, and constant pursuit of new
innovation. I am looking for an opportunity to extend my insightful
versatility, exceptional designing skills and customer service aptitude
while allowing myself to learn and grow.
EDUCATION
Golden West College Huntington Beach, CA
Associates, Liberal Arts September 2003 - May 2005
WORK EXPERIENCE
Riverside Cat Hospital 11411 Magnolia Ave. Riverside, CA
Receptionist/Project August 2010 - Present
Manager/Staff Support
. Assist clients with various financial transactions
. Continue to foster an understanding of immediate service issues to
maintain total client satisfaction
. Exceptional customer service, establishing new clientele and
management of files on a regular basis, answering customer questions
and resolving customer complaints and issues
. Greeting clients, answering phones, booking appointments, and advising
clients
. Clerical assignments including data entry, drawing up and filing
charts, and scheduling the Doctors' appointments
. Preparation of pharmaceuticals, including compounding, counting and
adding flavoring.
. Preparation of treatment plans for clients
. Restraining pets, cleaning and prepping cages for cats in boarding
and/or surgery.
. Assisting any staff member that needs assistance.
. Coordinating any special events in hospital.
Reed Veterinary Radiology 2288 Molina Ave. Signal Hill, CA (562)
Corp. 547-0978
Dr. Assistant/Technician September 2008 - Present
. Transportation of the Radiologist to various pet hospitals in Southern
California
. Restraining pets for ultrasounds, FNA (fine needle aspiration) and
punch biopsies
. Preparation of ultrasound images and development of invoice
. Ordered, maintained, and restocked materials and supplies for the
health skills lab
Westminster Veterinary Group 6621 Westminster, CA 714-***-****
Receptionist/Pharmacy Technician September 2006 - August 2010
. Assist clients with various financial transactions
. Continue to foster an understanding of immediate service issues to
maintain total client satisfaction
. Exceptional customer service, establishing new clientele and
management of files on a regular basis, answering customer questions
and resolving customer complaints and issues
. Greeting clients, answering phones, booking appointments, and advising
clients
. Clerical assignments including data entry, drawing up and filing
charts, and scheduling the Doctors' appointments
. Preparation of pharmaceuticals, including compounding, counting and
adding flavoring.
. Preparation of treatment plans for clients
Back Bay Veterinary Hospital/Only 4263 Birch St. Newport Beach, CA
Cremations 949-***-****
Receptionist/Pharmacy Technician April 2005 - September 2006
. Scheduling and training new receptionists
. Assist clients with various financial transactions
. Continue to foster an understanding of immediate service issues to
maintain total client satisfaction
. Exceptional customer service, establishing new clientele and
management of files on a regular basis, answering customer questions
and resolving customer complaints and issues
. Greeting clients, answering phones, booking appointments, and advising
clients
. Clerical assignments including data entry, drawing up and filing
charts, and scheduling the Doctors' appointments
. Preparation of pharmaceuticals, including compounding, counting and
adding flavoring.
. Preparation of treatment plans for clients
SKILLS / ABILITIES / CERTIFICATIONS
. High level of experience with Microsoft Office and Open Office Suites;
including word, excel, power point and access
. Type at 40 wpm
. Advanced experience with AVImark and ImproMed veterinary management
database software
. Moderate experience in American Sign Language (ASL)
Contact this candidate