Tina Jeffery
Arlington, T.X. *6006
469-***-**** (cellular)
******@*****.*** (email)
Objective: Highly organized and dedicated professional seeks to obtain a
position with an established company where my experience and communication,
leadership, team-playing, and relationship building skills will be a
benefit while also providing an opportunity for growth and advancement.
2006-2009 Kaiser Permanente Ft. Worth, TX
Account Services Representative
1 Processes health enrollments, cancellations, appeals. Medicare and,
Medicaid financing.
2 Ensures purchasers' compliance with health plan polices and contractual
provisions.
3 Resolves membership issues for both internal and external customers while
generating multiple solutions. Eligibility and reinstatement procedures.
4 Process credit card payments, post payments, refunds, claim payments,
EFT, and work A/R reports.
5 Verify low-income subsidy verification forms.
6 Communicate with the regional liaison and other departments to find sound
solutions.
7 Adhere to HIPPA regulations and guidelines.
2004-2006 LML Payment Systems Dallas, TX
Claims Specialist
1 Post and reconcile payments and work various A/R reports.
2 Create auto scribes to draft from debtors' accounts.
3 Research and gather solutions for accounting discrepancies.
4 Input bankruptcy and forgery data in system.
5 Process credit balance accounts, refund overpayments to guarantor to
third party payer.
2000-2004 National Health Ins Company Grand Prairie. TX
Annuity Payment Representative
1 Follows up on unpaid/unresolved account balances on a daily basis, and
notates
follow up response on patient accounts.
2 Prepares adjustment and write-off requests as necessary.
3 Provides insurance carriers with requested information to facilitate
payment.
4 Ensures that all timely filing requirements are met and claims are
followed up
on in a timely and appropriate manner to eliminate timely filing denials
and non-payment of claims.
5 Obtains benefit plans when necessary to file appropriate appeals for
claims that have not been paid at the appropriate rate.
Education:
Tyler Junior College
Associate Arts Degree in General Studies - 1995-1998
Denison High school
High School Diploma - 1992-1995
Skills: Microsoft Word, Excel and Outlook, Data Entry, Customer services,
Claims and Government Policies.