Customer Service Representative
Resume:
Lasandra m. WeLLS
Richmond, CA **804
**********@*****.***
Education
**** - **** **** *. ******* High School
Richmond, CA
High School Diploma
Experience
**/** - **/09 Title 9
Richmond, CA
Package Handler
Managed inventory
Opened and classified packages containing returned
products
Repackaged and shipped/stored merchandise
08/06 - 08/07 Copy Central
Berkeley, CA
Desktop Publisher
Designed professional publications including
pamphlets, articles, and college readers
Performed page layouts, binding, and large print
jobs.
Completed projects utilizing various programs
including Microsoft Office, Adobe Photoshop, and
In-Design.
10/04 - 02/05 Target
Albany, CA
Price Changer
Managed inventory
Updated prices on all store merchandise
Maintained system database by entering, deleting,
and updating prices
06/03 - 02/04 Educational Testing Service
Concord, CA
Customer Service Representative
Registered students for the SAT and PSAT
Assisted customers with test score readings
Provided information regarding test registration,
administration and score reporting
06/00 - 05/03 Brightpoint Subscriber
Services Richmond, CA
Customer Service Representative
Fielded back-to-back incoming customer calls
Worked with customers to select the appropriate
products to match their specific needs
Placed online product orders
ADDITIONAL SKILLS
Microsoft Office; Adobe Photoshop; In-Design; call
center operations
REFERENCES
Rose Mc Evelyn Copy Central
Aina Kemaines Title 9
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