Inside Sales

Judith Brown

**** ****** ***** ***** **. #**** Phone: 573-***-****

Houston, TX 77084 Email: *******@*******.***

Sales Manager

A top-performing Sales professional credited with combining sales, marketing, and business development expertise to deliver substantial revenue growth in highly competitive business markets. Strong expertise leveraging existing networks, and proactively hunting and tactfully closing new accounts. Highly accomplished in consultative selling and ability to build and maintain relationships.

Areas of Expertise

•Consultative Sales

•High-Level Sales Proficiency

•Strategic Planning/Analysis

•Industry Networking

•Trade Show Attendance

•Competitive Intelligence

•New Business Development

•Integrity-Based Selling

•Staff Leadership

•Tactful Closer

•Sales/Forecast Management

•Relationship Building

Professional Experience

Rooms To Go, Houston, TX 2011 – Present

Sales Manager

•Responsible for managing all aspects of the store by creating an environment focused on customer service and achieving business results.

•Analyze various business reports to understand trends and opportunities.

•Educate and mentor sales associates to improve product knowledge.

•Launch campaigns to increase revenue by approximately $100,000-$300,000 yearly.

•Foster and build relationships with internal departments to achieve revenue and customer service goals.

•Recognized as one of the Top 45 sales professionals in the company.

Gordon’s Jewelers, Pearland, TX2010 – 2011

Store Sales Manager

•Managed daily operations to achieve sales goals and profit objectives.

•Created and implemented strategies to achieve sales and profit objectives.

•Exceeded store sales goals.

•Consistently met and exceeded customer service goals.

•Mentored and trained associated in solving customer service issues quickly.

David’s Bridal, Houston, TX2009 – 2010

Assistant Store Manager

•Assisted the Store Manager in operations by focusing on floor management to ensure an exceptional customer service experience, and training associates on customer relationship management to drive the business.

•Drove and created strategic initiatives to ensure an exceptional shopping experience.

•Exceeded revenue and profit targets, and improved overall store customer service satisfaction goals and standards.

•Built and fostered long-term relationships with customers.

•Trained and mentored store associates on selling techniques and customer relationship management.

•Chosen to participate in Bridal Extravaganza.

Select Comfort, Houston, TX2007 – 2009

Sales Manager

•Acted as the sales driver in the respective location ensuring sales plan and growth are achieved.

•Motivated, trained, and on-boarded department store associates on all products, selling skills and client relationship management.

•Increased customer base partnering with local organizations for monthly events.

•Boosted sales from $560,000 to $725,000 in first year.

•Personally accountable for 40% of monthly sales volume.

Previous experience includes Sales Manager for Macy’s and Underwriting Assistant for State Farm.

Education & Training

Moberly Area Community College, Moberly, MO

Professional Development Courses: Interpersonal Communication Skills, Career Track, How to Handle People with Tact and Skill, How to Deal with Difficult People, Career Track

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