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Customer Service Medical

Location:
Phoenix, AZ, 85037
Posted:
October 21, 2010

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Resume:

Fabiola Sahagun

**** **** ********* ******

Phoenix, Arizona 85037

623-***-****

602-***-**** cell

***********@***.***

OBJECTIVE:

To obtain a position as a Health Information Specialist

where my health information knowledge can be well utilized

EDUCATION:

03/10-10/10 Arizona College of Allied Health

Glendale, AZ

Health Information Specialist / Diploma

710 hours of comprehensive classroom and on-site training

as a Health Information Specialist

09/94-12/94 Universidad de Sonora Hermosillo,

Mexico

General Studies

SKILLS:

. Medical Terminology - Human Anatomy and Physiology, Understanding of

Human Diseases

. CPT, ICD-9-CM, HCPCS Medical Coding, and Medical Billing

. Medical Insurance - Third Party Policies, Group Insurance, Medicare,

and Worker's Compensation

. Medical Office Management

. Medical Records and Retention of Files

. HIPAA, OSHA, Law and Ethnics, and Professionalism

. Microcomputer Concepts - Word, Excel, Microsoft Office 95/98,

Microsoft Office Professional 2003, 2007, 2008, Windows 2008 XP, Act,

Lotus Notes, Internet Explorer and Netscape Communicator, A/P, A/R, 10

Key, and Keyboarding

. Computerized Office Management - MediSoft System - Computerized

Patient Records

. Account Management - Medical Manager Software - Encoder

AWARDS/CERTIFICATIONS:

OSHA and HIPAA trained

LANGUAGES:

Fluent in Spanish and English

EXPERIENCE:

09/10-10/10 Center for Venous Disease

Glendale, AZ

Health Information Specialist Extern

Successfully completed 200 hours of externship.

Responsibilities included using NetPractice to obtain

patient account information and file records

electronically, ChartConnect to obtain patient medical

records, obtained authorizations, electronic claim

resubmission and insurance appeal submissions

EMPLOYMENT:

06/01-02/09 Frederick's of Hollywood

Phoenix, AZ

Sales Associate Manager

Responsibilities included customer service, coaching

associates, open and close store, inventory, recovering

store, bank deposits, auditing paperwork and assisting with

floor sets

REFERENCES:

Available upon request



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