Customer Service Manager

Dallas Wayne

**** **** ****** **. *** A, Eagle Mountian. Utah 84005

Email: ***********@*****.***

Phone: 801-***-****

Education: Status: Sophomore

Provo College (April 2009 - Current) American Fork, Utah

AS in Criminal Justice expected 2011

Experience:

Seasonal Sod Worker (June 2010- August 2010)

Utah Valley Turf

Operated heavy machinery; water trucks, tractors

Mowed and managed farm plots

Performed maintenance and small repairs on equipment

Customer Service Representative (February 2009- August 2009)

FOCUS Communications

Received inbound calls from current Quest, Verizon and Direct TV

customers

Assisted in technical support over the phone

Aided clients in managing their current accounts

Processed credit card payments by phone

Parts Delivery Driver (August 2007 - November 2008)

Doug Smith Autoplex

Received and processed monetary transactions

Responsible for delivering parts in a timely manner

Represented Doug Smith delivering good customer service to clients

Assisted in logging and managing inventory

Responsible for cleanliness of trucks

Assistant Manager in Home Improvement (February 2007 - July 2007)

Sears Grand

Quickest at customer order delivery

Manager of received goods

Responsible for taking product inventory, logging and shelving new

items

Operated forklift

Received and processed monetary transactions

Proficient in knowledge of equipment and what would meet customer

needs

Skills and Achievements:

CDL class A license

State certified Forklift license

Proficient with Ten Key

Knowledgeable of power point, word, excel

Skilled in the use of P.O.S.

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