Manager Human Resources

EILEEN TORRES-SANTIAGO

Silver Spring, Maryland 20906

Cell Phone 917-***-****

******.*.********@*****.***

Human Resources/Office Manager

Profile

Administrative support professional offering versatile Human Resource

skills and proficiency in Microsoft Office programs. I'm a strong

planner and problem solver who readily adapts to change, works

independently and exceeds expectations. I am able to juggle multiple

priorities and meet tight deadlines without compromising quality.

Education

Mercy College - White Plains,

NY June 2004

Associates Degree

Key Skills

Office Skills: Office

Management Spreadsheets/Reports Front-Desk

Reception

Executive Support Travel Coordination

Event Management

Calendaring Notary Public

Records Management

Database Administration

Computer Skills: MS Word MS

Outlook ADP/HR Perspectives

NDP Internet

Email Functions

Type 60+ WPM MS Excel MS

PowerPoint

Experience

Streetsense

Office Manager, 2009 to Present

Bethesda, MD

Support three partners and the C.F.O. on a daily basis; Support consulting

and administrative teams

with work efforts; Coordinate emails, phone calls and mail; Review current

work products; Assist with

internal meeting coordination; handle travel arrangements as needed by

staff; Schedule meetings;

prepare and submit expense reports; Handle the coordination of three major

ICSC conferences a year;

Assist with Market analysis research; Corporate Function coordination;

Website Management/FTP

site; Keep track of Broker & Architect licenses; Reconcile on a monthly

basis all American Express

and Mastercard accounts; Maintain master file of all Brokerage related

exclusive leasing and commission

agreements; Maintain contact and interface with Company; Work with Director

of Finance and Operations

to perform periodic review of Company vendors; New hire orientation &

organization; Help prepare and place

employment ads; Orient new hires on Company policies, procedures, and

benefits; Call and send out

non-acceptance letters; Coordinate health insurance, dental insurance, and

401(k) enrollment; Track Vacation/ Sick/ Personal Leave; prepare analysis

of Consulting overhead on a monthly basis; Maintain calendar of birthdays,

anniversaries, etc.; Event Planning.

DDB Worldwide Communications Group - Human Resources

Assistant, 2007 to 2008

New York, NY

Provided administrative support to the HR Manager, Senior HR Manager and

Human Resources Director; Prepared and updated all HR personnel files;

Prepared all HR paperwork for Payroll; Oversaw Tuition Reimbursements;

Prepared quarterly Open Jobs/Terms/New Hires; Updated Office Services and

the IT Departments on Terminations; Processed invoices; Ordered supplies

for the HR Department; Maintained I-9 Documentation folders; Maintained and

update Start Papers and kits; Opened, sorted & distributed HR mail; setup

and maintenance of gym memberships; Assisted with the Summer Intern

Program; Prepared and distributed EEO Reports; Prepared and Reported

Monthly Labor Reports; Prepared and distributed Birthday/Anniversary list;

Ran & distributed HRizon reports for Office Services, IT and Finance

Departments; Processed employment verifications; Coordinated company events

(blood drive, coat/toy drive, Weight Watchers program etc.)

S. Di Giacomo & Son, Inc. - Office

Manager/Administrative Assistant, 2006 to 2007

New York, NY

Answered main telephone switch, that included 8 telephone lines; Performed

office management services for Owner, Architects, Superintendents and Sub-

Contractors; Tracked all employee vacations, personal and sick days;

organized travel arrangements; distributed documents; opened and

distributed mail to all employees; Ordered all office supplies; Managed all

sub-directories for all construction projects; Stamped invoices and

delivered to accounting department or proper Project Manager; Balanced out

Messenger invoices; Kept daily track of Superintendents; requested and

processed all Insurance Certificates for each project; Processed all

purchase orders and change orders; typed weekly meeting minutes for Project

Managers and Safety meeting minutes for Owner.

Rattet, Pasternak & Gordon Oliver, LLP - Legal

Secretary, 2004 to 2006

Harrison, NY

Performed office management services for three partners and five

associates; coordinated meetings for all attorney's, edited and revised

documentation, agreements and legal briefs; photocopied, faxed and

distributed documents; opened and distributed mail to all employees with

the firm, prepared and released daily time entries; handled dictation for

eight associates; escorted clients to conferences; endow with assistance to

co-workers with onerous work; answered main telephone switch.

Atrium Staffing - Human Resources Assistant/Administrative Assistant,

2003 to 2004

New York, NY

Temporary Assignments for companies in need of skills in Administrative and

Human Resource functions. Companies included: A.S.P.C.A, Goodwin & Procter

LLP, Essex Corporation, TIAA-CREF, Weston Insurance, Sherman & Sterling

LLP.

The Bridge Inc., - Human

Resources Assistant, 2001 to 2003

New York, NY

Managed Guardian Benefits; input new employees into NDP systems;

administered new hire and terminations for 300 employees; processed payroll

and ensure correct pay was sent to ADP/NDP; handled correspondents for the

Director of Administration and typed letters and memorandum; provided

telephone coverage for the Director of Administration.

References Available Upon Request

Eileen Torres-Santiago - Page 2

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