SUMMARY
To effectively communicate with a network of staff and management at all
levels to ensure safety in a precise and organized fashion. I have a solid
work history high-lighted by an outstanding attendance record, and proven
dedication.
EMPLOYMENT
Lou Bachrodt Auto Mall - Service Advisor Assistant, Rockford, IL
07/2010 - Present
U.S. Census Bureau - 2010 Census Enumerator, Rockford, IL
04/2010 - 05/2010
Enterprise Rent-A-Car Midwest, Davenport, IA
01/2006 - 04/2009
(Vehicle rental & sales company)
Branch Manager - Loves Park, IL 12/2008 - 04/2009
Branch Manager - Rockford, IL 06/2008 - 12/2008
Branch Manager - Belvidere, IL 11/2007 - 06/2008
Assistant Manager - Freeport, IL 03/2007 -
11/2007
Management Trainee - Rockford, IL 01/2006 - 03/2007
Adhered to a strict schedule of required daily documentation and daily
store operational procedures.
Implemented policies and procedures to provide exceptional customer
service, therefore ensuring repeat business.
Guided and directed new associates on all aspects of the job process
resulting in 5 associates becoming Branch and Assistant Managers.
Developed 10 to 15 new corporate accounts and strengthened existing account
relationships of over 80 accounts.
Identified visible and mechanical concerns and scheduled routine
maintenance for the branch's fleet.
Coordinated the delivery and recovery of specific vehicles to corporate
customers to meet contracted requirements.
Organized and procured between 50 to 80 vehicles to meet specific needs of
individual customers.
UPS Air Hub - 3rd Shift Package Handler, Rockford, IL
10/2005 - 12/2005
(Package shipping company)
Seno Formal Wear - Assistant Manager, Rockford, IL
03/2003 - 12/2005
(Tuxedo rental & sales company)
Ambrose Christmas Store - Assistant Manager, Rockford, IL
11/2001 - 02/2004
(Christmas trees & decorations store)
K's Merchandise (Closed) - Sales Associate, Rockford, IL
10/2000 - 11/2002
(Furniture, jewelry & merchandise store)
COMPUTER LITERACY
Microsoft- Excel, Word, Power Point & Outlook
CERTIFICATIONS
CPR/AED for the Professional Rescuer
05/22/2010
EDUCATION
B.S. Degree, Business Administration, Rockford College
A.A. Degree, Rock Valley College