SUMMARY OF QUALIFICATIONS:
Skillful and dedicated Executive Assistant with extensive experience (12+
years) in the coordination, planning, and supporting of daily operational
and administrative functions.
. Demonstrated capacity to provide comprehensive support for senior
executive-level staff including great organization skills, paying
close attention to details, scheduling meetings and teleconferences,
coordinating travel, managing calendars, and effectively supervising
all essential tasks from start to finish.
. Adept at developing and maintaining detailed administrative and
procedural processes that reduce redundancy, improve accuracy and
efficiency, and achieve organizational objectives. Comprehend
changes in work environment and adjusts accordingly.
. Highly focused and results-oriented in supporting complex deadline-
driven operations; able to identify goals and priorities and resolve
issues in initial stages. Manages work, identifies critical and less
critical activities within own work scope and adjust priorities when
necessary.
. Proficiently advanced in Microsoft Office Systems to include: Word,
Excel, Power Point, Access, Outlook and Publishing. Typing speed of
60 wpm with complete accuracy.
WORK EXPERIENCE
Infogix Inc.,
Naperville, IL
2008 - Present
Product Development Coordinator
Provide support to Company Operations Leader and 3 Unit Leaders:
. Interact confidently and professionally with senior level executives
and customers
. Strategic management of Leader and Unit Leaders' calendars
. Schedule international and domestic travel arrangements
. Process expense reports to include the converting of international
currency
. Procure and manage all training material to include maintaining and
updating inventory list
. Coordinate, meetings, webinars, trainings, lunches and
teleconferences
. Generate, revise, and proofread letters and correspondence
. Create presentations and various other forms and reports
. Scan documents converting them into Adobe (PDF) files and save them
to the company's intranet
. Develop and maintain Product Development Intranet Site
. Assist in the recruiting and interviewing of potential office
personnel
. Prepares and processes Budget Requests
. Acts as a liaison between Product Development and Office Services in
office space reconfigurations.
Shipment Coordination:
. Record information and requests from customers and team members in
PeopleSoft
. Ship requested products and documentation to customers
. Train new Customer Development Team Members on the order and shipping
process
. Run reports on a daily/weekly/monthly basis for Product Development
Group
. Produce and ship training materials (including books, certificates,
and promotional items) for onsite
customer training and ensuring that the proper contracts are
in place prior to shipment.
. Maintain inventory of software and hardware products used by the
Product Development Group
. Process invoices for all software/hardware purchases and leases
. Work with Information Systems & Technology to order and distribute
software to team members
MetLife
Oakbrook, IL
2007- 2008 Client Services
Rep./Marketing Coordinator
Provided all levels of support as a Coordinator:
. Provided quality service to internal/external customers by building
and managing relationships throughout the company multiple priorities
with minimum deadlines
. Supported marketing initiatives that increase product awareness and
increase sales
. Effectively conducted Sales Associates Management meetings for new
Reps during their first 19 weeks
. Assist in processing critical and complex reports
. Maintain and update customer administration database Prepared and
processed monthly expense reports
. Participate in special marketing initiatives and programs as created
by management
. Ordered supplies and marketing materials to assist representatives in
expanding their business
SMART STAFFING PLUS, Inc
Wheaton, IL
2004 - 2007
Executive Assistant
Contractual Executive Assistant support for Top Level Executives and
Presidents:
Executive Assistant, Valet Today, Inc., Lombard, IL (9/06 - 4/07)
Executive Admin Coordinator, Mead Johnson Nutrition's, Hoffman Estates,
IL (1/06-7/06)
Executive Assistant to Global President and VP of Finance, The
Marketing Store, Lombard (5/05- 10/05)
Exec Assistant to Business Unit Leader, MWH GLOBAL, Chicago, IL (8/04-
11/04)
Executive Assistant to the B.U. President, Fresenius Medical Care,
Westchester, IL (1/04-8/04)
Key Accomplishments made while at above companies -
> Assisted in the successful relocation of new global President
> Selected to track and record all executive management developmental
training
> Developed a new system that re-created and maintained client files,
employee files and the President's personal files
> Created executive profiles for the President and VP of Finance used
in conjunction with company related business events and all
promotional initiatives
> Significantly expedited and improved vendor invoicing process by
working closely with project managers
> Served as the bilingual translator for the Puerto Rico office and
translated sensitive documents
Responsibilities:
. Provided administrative and secretarial support to high-level
executives
. Creation and editing of Visio Charts, Excel Spreadsheets and Line
Charts
. Check Requests / Purchase Order Requests and print requested reports
. Pay office bills and processed paper flow
. Created and transmitted sensitive documents working of special projects
. Kept the company organizational chart up-to-date
. Scheduled and coordinated domestic and international meetings including
video teleconferences
. Submittal of Financial Management Reports to ensure operational
compliance
. Executed operational reporting requirements through the set-up and
monitoring of marketing projects,
budgets and cost estimating
. Human Resource duties included employee terminations, new hires,
transfers, performance partners and
maintaining attendance records
. Managed investor mailings and meeting notifications
. Serve as the liaison among the President, VP's, Management, Operations
and all departments
EDUCATION:
B.A. Degree, Organizational Leadership, Dominican University, River
Forest, IL
Associate of Arts, Business Administration, Northwestern Business
College, Jefferson Park, IL[pic]