Customer Service Software

A ngela Mc Mahon

SOFTWARE SKI L LS

Adobe Photoshop CS4 Adobe Dreamweaver CS4 Corel Draw X3 Microsoft Office ‘07

Adobe InDesign CS4 Adobe Fireworks CS4 Adobe Acrobat Pro OneNote ‘07

Adobe Illustrator CS4 Adobe Flash CS4 Adobe Premiere Pro 1.3 PowerPoint ‘07

E D UCAT IO N

Westwood College, Denver-North 2007

+ Bachelor of Science in Visual Communications

+ Associate of Applied Science in Graphic Design

+ 3.8 GPA out of 4.0 GPA

EXPER IENCE

Eves Graphics F reelance Graphic Designer

J une 2009-

Owner / F reelance

Present

+ Develop documents according to established criteria for output, naming, version control, and back-up .

+ Responsible for creating and developing designs that are visually appealing and meet the criteria of target audience; objectives

and communicates the company brand. Recommend creative approaches to achieve project goals on budget and time.

+ 4-Site Construction: Conducted research and designed a custom logo as well as business cards. Also a website was designed using

basic XTML and Flash.

+ B&D Enterprise: Created a unique logo and business cards. Set up domain for website.

+ Designed logo for The Pines Golf Course at Fort Eustis.

+ Creates social networks on various sites: Facebook, MySpace, LinkedID and Twitter. Also, creates Blogs on Wordpress that can be

uploaded on server.

+ Make designs for promotional materials: vinyl lettering, signs, t-shirts, mugs, etc.

+ Utilize a variety of software packages to create impactful designs through text, illustration, and photography software.

Army Family Morale, Welfare and Recreation A rtist/Illustrator

Fort Eustis, Virginia A pri l 2007-

June2009

+ Used a variety of computer applications both design and office programs.

+ Maintained excellent customer service skills while helping both the military and civilian population.

+ L ast Employee Performance Review rating of 21 out of 21 points for an “Outstanding” rating.

+ M ade cost efficient designs that saved money in printing and time on the production.

+ Created a logo for the Joint Military Services School Liaison Committee (JMSSLC) of Hampton Roads.

+ Designed table tents and posters for the Army Community Services domestic violence campaign.

+ Operated the In-House equipment such as plotters, laser printers, GBC binding, collators and cutters.

+ Provided design support to 15 MWR activities plus civilian work orders with: brochures, posters, flyers, business cards, banners,

door knockers, TV multimedia graphics, etc.

N avy Morale, Welfare and Recreation Recreation Specialist

US Naval Air Station Sigonella, Italy 2003-October 2004

+ Maintained time logs for patron usage of fitness facility.

+ Completed the Star Service Program in Customer Relations.

+ Completed the Navy Fitness Basic Certification and the MWR Advanced Fitness Training.

+ Assisted in supervising and organizing 15 softball teams for NAS Sig MWR sport programs.

+ Used various computer software applications to generate daily stats for softball team’s data.

+ Supervised and organized 23 people in a European military racquetball tournament.

+ Was detailed in instructions and procedures to ensure communication was understood by both the American patrons but as well as

t he local I talians.

216 Fern Hall Ln., Port Haywood VA 23138 757-***-**** ********.****@*******.***

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