Customer Service High School

Francis Benjamin

? * G St. South Boston, MA ***** ? 904-***-**** ? *********@*****.*** ?

Summary of Qualifications

. Reliable, diligent worker with strong background in warehouse industry.

Experience includes shipping, receiving, inventory and picking orders.

Valid MA drivers' license

. Able to operate forklift, cherry picker, wrapping equipment and handle

LTLs. Skilled in data entry, UPS and FedEx shipping procedures/ tracking

and use of overseas shipping containers

. Extensive customer service experience. Strong problem solving and

decision making skills

. Excellent interpersonal communication, time management, and

organizational skills

. Prioritize workload and maintain efficiency in a fast-paced environment;

Effective work performance in a multi-task work environment

. Conscientious in following through on commitments and deadlines. Capable

of working with minimal supervision and willing to assist others

Relevant Work Experience

Cepex USA, Shipping and Receiving Specialist - - Jacksonville, FL

2007-2008

. Carried out day-to-day warehouse operations for leading global industrial

fluid manufacturer and distributor

. Efficiently organized, assembled and wrapped outgoing products for

shipment according to company and industry procedures and standards

. Received and documented incoming shipments; Maintained and processed

departmental records and invoices

Costa Provisions, Order Picker - - Boston, MA

1995-1996

. Selected, prepared and stocked items for leading New England wholesale

produce distributor

. Followed order sheets; Packed pallets for shipments and operated forklift

to move to loading area of warehouse

. Verified outgoing shipments against order sheets in order to ensure

accurate orders

Boris Image Group, Shipper / Receiver - - Boston, MA

1994-1995

. Processed shipping and receiving orders for industrial photography

developer for Fortune 500 companies

. Fulfilled shipping manifests for LTL orders, company drivers and outside

couriers; Utilized US Postal Service, FedEx and UPS shipping software

Other Work Experience

Nova Contractors, Demolition Laborer - - Medford, MA

1996-2007

. Onsite demolition laborer for various projects in Greater Boston area;

Used a variety of heavy equipment and hand, hydraulic and pneumatic tools

Education and Training

South Boston High School - - South Boston, MA

1994

. Diploma Received

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