Customer Service Sales
Resume:
Brooke Nevius
Jacksonville, FL 32259
Job Objective
To contribute to your organization's success through the use of exceptional
customer service, managerial, and people skills. I have consistently met or
exceeded sales and service quotas set by management.
Qualifications
Solid managerial and administrative experience
. Exceptional versatility and adaptability.
. Dedication and drive as a hard-working individual.
. Superlative communication and team-building skills.
. Ability to manage multiple tasks in a pressured environment.
Profile
1983-85 S.R. Wood Inc., Clarksville, Ind. Account Executive, commercial
wallcovering and wood veneer manufacturer. Responsible for over 100
accounts nationwide, providing catalogs, customer service, and sales quotes
in a competitive pricing market. Consistently met or exceeded quota's with
exceptional profit margins.
1985-1988 BellSouth Mobility, Louisville and Lexington, Kentucky. First
sales rep hired for inception of cellular service in the Louisville,
Kentucky market. Consistent top sales rep exceeding quota with exceptional
retention of customer base. Promoted to Sales Manager of Lexington Market,
responsible for the start up of the office, hiring sales people,
installers, and budget management; exceeded quota by over 200%.
1988-1992 Nynex Mobile Communications, New York, New York. Began my career
here as Manager of Indirect Sales, establishing large accounts such as
Macy's, 47th Street Photo, and Potamkin Motors. Position involved
negotiating of contracts, producing sales manuals specific to needs,
training personnel and customer service of accounts. Exceeded quota by
150%. Once this program was established I was utilized as start up Manager
of Satellite offices in Westbury, Ronkonkoma, Edison and Brooklyn. Promoted
to District Manager of Western and Midtown Manhattan in 1991 managing a
staff of 70 plus employees, including sales, clerical, installation, and
indirect sales. Exceeded quota by 125%.
2010 Semonin Realtors, Brownsboro Road Office. Working as an independent
contractor, with much optimism, as there is no where to go but up in the
industry. Working with Semonin Realtors has made me aware I miss the
business to business aspect of sales and the "hunting" involved in cold
calling, acquiring and maintaining customers.
Special Skills
While being absent from the office workforce. I have been actively involved
in several community incentives, including:
. As Vice President of PTA fundraising, accomplished $90,000
goal for new playground in Purchase, NY.
. As Vice President of fundraising at North Oldham Middle
School, independently established the largest fundraising
effort that is now a bi-yearly fundraising event.
. While on Hillcrest Swim team board, worked on budgeting,
hiring of coaches, and rules and regulations of newly
established team for two years.
. Room Parent responsible for holiday parties, volunteer
solicitation, teacher luncheons and substituting while teacher
was out of classroom.
. In the last 18 months, sold over $3500 of household items on
Ebay, as well as $1000 of books and CD's on Amazon.
. Designed and built front entrance for Saint Xavier High
Schools extravaganza in 2009, worked fundraising for the
same event accumulating over $2000 in donated items.
Education
University of Kentucky, Bachelor of Science, Major in Human Environment and
Textiles, with a minor in Interior Design. 1982.
Affiliations
Harmony Landing Country Club
North Oldham Middle School PTA
Saint Louis University Parent Association, Saint Louis,
Missouri Sacred Heart Academy PTA
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