Customer Service Manager

Debbie Evans

***SamuelsAve.#**** FortWorth,Tx. **102 817-***-****

Debbie Resume.wps

******-*****@*********.***

Objective Front Office/ Clerical Administrative/ Customer Service/Receptionist

To have the opportunity to work with others, be a team player and have

many opportunities to excel with the knowledge that is given to me.

Education [ 1979-1981 ] Weatherford College Weatherford, TX.

[ 1975-1979 ] Aledo High School Aledo, TX.

January 7,2008 – Present Center for Skin & Cosmetic

Work experience Dermatology

F ront Office

. Check in patients and input patient information-patient

f low of

100 per day

. Check out patients and input payments

. Schedule appointments

. Pull charts, check referrals, and check insurance

i nformation

. B illing

. Balance front office and cosmetic payments

. Nextech program

. Responsible for mail and deposits

K nowledge of products and cosmetic procedures

Back up for office manager

[ September 12,2006- July 2007] Dr. Danielle Leblanc Fort Worth, TX.

Patient Services

Greeting patients

Checking in new patients and input patient information

Scheduling patients for appointments [ NEXTECH Program]

Scanning

Call on Pre Certifications and get benefits

Mail out Pre Determinations and follow up

Mail out referral letters

[ October 12, 2005- September 10, 2006 ] Dr. Jonathan Heistein

Fort Worth, TX.

Patient Services

Greeting patients

Checking in new patients and input patient information

Scheduling patients for appointments [ Centricity Program]

Scanning

Call on Pre Certifications and get benefits

Mail out Pre Determinations and follow up

Mail out referral letters

[ August 1998 – May 2005 ] White Settlement ISD Fort Worth, TX.

Teacher Assistant

• Worked one on one with students

• Special Education Department Aide

• TAKS testing [ preparing practice tests ]

• Contacting parents of failing students

• Keeping records of students progress

Substitute for front office

[ October 1994 – May 1996 ] Wal-Mart Pharmacy Fort Worth, TX.

Pharmacy Tech

• Take Prescriptions

• Count out medications

• Serve customers

• Take inventory of medications, keep records on patients

[ September 1983 – January 1985 ] Stripling & Cox Fort Worth, TX.

Credit Office Manager

• Customer Service . Collect payments

• Audit Registers in store Billing

• Make schedules for employees in the dept.

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