Customer Service Sales
Resume:
Dr *******@***.***
John DeCaro
Objective To obtain a position in which I can use my current
experience, expand my knowledge base, further my
education and ensure future growth and job
stability.
Experience 2009-2010 Lowes Home Improvement
Port Charlotte,FL
Cashier/Front Loader 2009 Sales/ Inside Lawn Garden
2009,Receiving and Stocking,Warehouse, Unload Team
2010, Unloading and stocking merchandise.
Installation and Service Technician/ Trained
Customer Service Rep
2008 Time Warner
Cable Rochester, NY
Senior Service Technician
Computer Cat5 networking, TCP/IP,routing, DHCP,
knowledge of /MAC/OS. Upgrading customers using
sales and promotions. Recognized for two
consecutive years for excellent customer service.
Digital cable, HDTV, VOD, MOD. Communication Tech 3
and experience with node and line maintenance.
Knowledge of Icoms, Workforce Management and
Advantex.
Commercial and residential VOIP (digital phone
services). Including installation and repair with
security systems.
2001-2005 Time Warner Cable
Rochester, NY
Service and installation of digital cable.
Service and installation of high speed internet.
Customer education and excellent customer service
skills.
1997-2000 Wilmorite, Olde
Rochesterville Rochester,NY
Responsible for all repairs and daily management of
60 unit, 4 story luxury apartments. Supervising two
maintenance employees.
Service and maintenance of entire complex needs.
2years exp in HVAC,4 years in all phases of
electrical repair, all interior and exterior
improvements and upgrades, such as painting,
drywall, carpentry, plumbing and concrete work.
Responsible for maintaining several commercial
office spaces.
? 1995-1998 Kodak Commercial
Painter Rochester,NY
? All aspects of commercial and industrial
painting.
Epoxy and Spray
Education 2000-2003 Monroe Boces Vocational, Adult
Education Fairport, NY
Network Cabling Specialist-Fiber Optics,
Certification 2000. NCTI
certification Broadband Cabling 2007. Time Warner
Cable continuing education 2001-2008.
References Brian Thornley, Supervisor, Time Warner Cable,
585-***-****. Steve Picardo, Supervisor,
Time Warner Cable, 585-***-****. Matio
Vazquez, Lead Technician, 585-***-****.
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