Customer Service Administrative Assistant
Resume:
Road 864-***-****
Greer, SC 29651
Laura C. Foster
Experience April 2009 to August 2010 Dexcomm Answering
Service
Customer Service Home Based
Take messages for different clients such as lawyers,
etc.
Patch calls, as necessary
May, 2008 to April 2009
Alpine Access
Customer Service Home Based
Answer incoming calls.
Answer billing questions and inquiries about accounts.
Cancel accounts at customer's request.
May 2006 to May 2008 Charter
Communications Greenville, SC
Retention Specialist
Answer incoming calls
Enter customer information in the database
Save customers from disconnecting or downgrading
cable/internet packages
Upgrade customers on their current cable/internet
packages
May 2005 to March 2006 Champion
Windows Greenville, SC
Administrative Assistant
Answered 4-line telephone.
Entered customer information into database using
Microsoft Access
Helped customers in the showroom.
Made, filed, and updated customer files.
General clerical duties: copy, file, etc.
Dealt with customer complaints on an occasional basis.
May 2002 to May 2004 Wal-Mart
Greer, SC
Cashier/Customer Service
Operated cash register on a daily basis
Took returns.
Issued money orders to customers.
Collected money by cash, debit, credit, and food
stamps for purchases.
Education 2002 to 2008 Greenville Technical College
Greenville, SC
Degree: Associate in Public Service
.
References Jeannette Mayfield Frank and Martha
Woodruff
879-3938 246-6927
Susan Goodman
270-1267
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