Customer Service Manager

Louis Hartman

**** * *** ***, *****, MO ***** Home 417-***-**** **********@*****.***

Objective

Seeking an entry-level position, internship or job shadowing opportunity while pursuing my degree in

Criminal Justice.

Education

ITT Technical Institute, Springfield MO

Bachelor of Science Degree, Criminal Justice

GPA 3.67

Qualification Highlights

• •

Mediation and problem solving skills Windows, Word, PowerPoint, E-mail,

and the Internet

• Licensed Bail Bond Agent/Recovery

• Demonstrated ability to meet the needs

Agent

of patrons

• Dependable, hard working, reliable, and

• Practice the fundamental guidelines for

punctual

investigating, tracking and reporting

• Recognized for commitment to

criminal activity

customers, and attention to detail,

professionalism, and follow up

• Comprehend the structure and entities

• Excellent communication skills in

of the court and criminal justice system

conjunction with organizational skills to

perform daily duties

• Understanding of criminal law

• Work well as a team member or

definitions, practices and procedures

independently

Experience

The Doggie Spa 2009 to Present

Manager Springfield, MO

• Streamline shop systems and processes

• Interview potential employees

• Work with various vendors

• Provide excellent customer service

• Manage finances / payroll / budgeting

Advantage Waste 2008 to 2009

Driver Springfield, MO

• Maintained accurate driver's log

• Scheduled and dispatched trucks for deliveries and pickups

• Inspected and maintained vehicle and supplies

Louis Hartman

Premier Communications 2008 to 2008

Installer Springfield, MO

• Install DIRECTV for residential clients

• Organized personal daily schedule

• Completed jobs on-time ensuring customer satisfaction eliminating need for re-schedules

Allied Waste, 1997 to 2007

Driver Bettendorf, IA

• Drove light, medium, and heavy-duty trucks

• Completed over 100,000 miles with no moving violations

• Complied with all safety regulations when transporting HAZMAT

• Inspected and maintained vehicle and supplies

• Completed daily activity report

• Trained and certified to haul hazardous cargo

• Resolved time limitations and scheduling conflicts

Additional Skills

• •

Internet Explorer MS PowerPoint

• •

E-Mail MS Office XP (All Products)

• •

QuickBooks Adobe Acrobat

• •

MS Word Windows NT/98/2000/XP/2003

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