Manager Customer Service

Patricia Ann Byland

***** ****** ** **, ****** Lake, MN 55025

651-***-**** (home)

651-***-**** (cell)

email: *******@*****.***

OBJECTIVE

To obtain a position that allows me to interact with the public

and/or utilize my clerical/data entry skills.

JOB HISTORY

Self-employed 4-2008 to present

Creative Memories

Forest Lake, MN 55025

Help start up scrapbooking business with my daughter and continuing to

pursue my job search outside of the home.

*Research business location

*Phone contact with prospective clients -

appointments and follow-ups *Filing - record

maintenance

*Ordering supplies

Store Associate

Kwik Trip Inc.

Hugo, MN 55038

store manager/contact: Steve Mudgett 651-407-

5126 start date: 10-2007 end date: 3-

2008

*Ring up customer purchases

*Sales of lottery tickets, money orders

*Facing

merchandise, stock shelves

*Breakfast and lunch food preparation

Receipt Entry Operator

Family Health Services

St. Paul, MN 55117

business office manager/contact: Mark Riley 651-***-****

start date: 4-2003 end date: 10-2007

*Input of insurance health benefits from insurance company to patient

accounts via DISC and EClinicalWorks software programs. Payors include

Blue Cross, HealthPartners, misc. private insurers.

*Prepare batches for scanning.

*Miscellaneous office support.

Data Entry Operator

Fairview Health Services

Chisago City, MN

contact: Marge Isaacs 612-***-****

start date: 8-1999 end date: 5-2002

*Input of hospital/clinic charges to patient accounts via DISC and IDX

software programs.

*Back-up to

room/care hospital charges via use of Excel.

*Miscellaneous office support.

Cashier/Customer Service Manager

County Market - now CUB Foods

Forest Lake, MN 55025

contact:

Deb Richter 651-***-****

start date: 2-1998 end date: 6-1999

*ring up customer purchases

*stock checkout lane

*face

merchandise

*supervise cashiers

*count money drawers at end of shift

*assist customer with questions

*assist with money order transactions, faxes

OFFICE SKILLS

Copy/fax machine, adding machine/10-key, keyboarding, filing scanner,

computer

Contact this candidate