Ryan Krokson

***** *. **** **. ( Monee, IL ****9 ( abiphd@r.postjobfree.com ( 815-

***-****

Desktop Support Technician / IT Technician / Network Associate with Degree

in Network Systems Administration and A+ Certification

SUMMARY OF QUALIFICATIONS

. RECENT GRADUATE WITH ASSOCIATE OF SCIENCE IN NETWORK SYSTEMS

ADMINISTRATION AND EXPERIENCE IN ANALYZING / MEETING CUSTOMER NEEDS AND

PROVIDING TECHNICAL / MECHANICAL SUPPORT.

. Organized technician with outstanding multitasking, prioritization, and

time management skills.

. Energetic professional with proven customer service, interpersonal, and

communication skills.

. Quick learner able to assimilate new technologies rapidly and interpret

for others.

Technical Skills

CERTIFICATION

. COMPTIA A+

Platforms and Tools

. SOFTWARE: MICROSOFT OFFICE 2007 / 2003 / 97 (WORD, EXCEL, POWERPOINT,

OUTLOOK)

. LANGUAGE: VISUAL BASIC

. OPERATING SYSTEMS: MICROSOFT WINDOWS SERVER 2003, WINDOWS VISTA / XP

. HARDWARE: PC HARDWARE, CISCO ROUTERS, NETWORK DEVICES, WIRELESS

COMPONENTS

. NETWORKS: WIRELESS, LANS

PERSONAL PROJECTS

. SET UP HOME NETWORK WITH LINKSY'S WIRELESS ROUTER, A WIRED DESKTOP, A

WIRED PLAYSTATION 3, AND A WIRED NETWORK MEDIA TANK DOWNSTAIRS. TRENDNET

WIRELESS ACCESS POINT, CISCO EIGHT-PORT SWITCH, TWO DESKTOPS, THREE

LAPTOPS, A PLAYSTATION 3, AND A NETWORK MEDIA TANK UPSTAIRS.

. BUILT TWO DESKTOP COMPUTERS FOR PERSONAL USE. BOTH COMPUTERS RUN AMD

DUAL CORE PROCESSORS WITH 8 GB OF RAM.

EDUCATION AND TRAINING

BACHELOR OF SCIENCE EXPECTED 2011

Network and Communications Management

DeVry University Tinley Park, IL

GPA: 3.8 ( Dean's List - All Semesters

Associate of Applied Science 2010

Network Systems Administration

DeVry University Tinley Park, IL

academic project

. Collaborated with group in designing and implementing 12 PCs across four

Cisco 2600 routers.

. Configured Microsoft Server 2003 on a new server. Set up VMware Server

with two virtual machines.

Professional Experience

ASSISTANT OPERATOR 2009 - PRESENT

JR Short Milling Kankakee, IL

Leading global supplier of products to the food industry

. Assist in starting and shutting down systems, load system and clean, and

train new Assistant Operators; create and update spreadsheets for data

trending.

. Produced accurate inventories of mixes and product via Excel

spreadsheets.

. Selected to train new employees and trusted with confidential

assignments.

. Assist company with some help desk issues as they have no IT staff.

Machine Operator 2006 - 2008

Chicago Steel Tape Bradley, IL

Manufacturers of measuring instruments and construction equipment

. Set up, ran, and maintained spindle machines; utilized forklift to move

materials.

. Ensured safety through maintaining area clean and free from oil

spills.

. Promoted to spindle machines from CNC machines because of facility in

learning.

Realtor 2005 - 2006

COLDWELL BANKER Bradley, IL

Leader in full-service residential and commercial real estate

. Promoted sales of properties, liaised between buyers and sellers,

determined market prices, prepared contracts and documents, presented

purchase offers, and coordinated closing process.

. Drew in potential buyers through marketing properties via the Internet.

. Determined market values accurately through analysis of MLS listings.

affiliation

. ALPHA SIGMA LAMBDA HONOR SOCIETY

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