Customer Service Office

Adam Ritchie

**** ******** ***

Columbus, OH ****7

**********@*****.***

614-***-****

Qualifications

Works well independently or in group situations. Solutions oriented

and driven for goal accomplishment. Adaptable and comfortable in office or

field work and can work well in either situation. Customer service

experienced, working in their home or over the phone. Close attention to

detail. Diverse background in manufacturing, building, office, field work

and travel. Capable of supervising and have good leadership abilities.

Multiple computer skills with experience in Microsoft Windows, Microsoft

Office and skills learned with a Degree in Network Systems Administration.

Experienced in rebuilding, program loading and problem solving computer

issues.

Education

DeVry University Columbus, OH

Graduated: October 2009

Associate of Applied Science Network Systems Administration

Technical Skills

- Experienced in Microsoft Office - Trained in

computer and networking security

- Experienced in Microsoft XP - Experienced with

schematics and blueprints

- Worked with Linux operating system - Flexible to work

in field or office environment

- Many Experience in Customer Service - Experienced in

computer troubleshooting

- Experience with Windows Server - Worked with .NET,

Java and Oracle

-Worked with small office networking and routers -Customer

Service skills in person or on phone

-Supervising crews in various work environments -Designed

kitchen, bath, bar and laundry layouts

-Experience with many types of machinery and tools

Technical Projects

. Built and installed hardware and software in PC's

. Set up network for small company

. Installed VoIP system

. Set up email accounts

. Scripting in Linux BASH

. Scripting in Windows WSH

. Have done PC service for customers

. Have done various group projects in scripting and communications

work

. Installed and helped design layout for home for TV show Extreme

Home Makeover

Professional Experience

H2O's Contracting Services Pickerington, OH April 2009 -

Present

Gale Interior Solutions Lewis Center, OH

2003 - April 2009

Kellogg Cabinets Inc. Canal Winchester, OH 2000 - 2003

Airstream Inc. Jackson Center, OH 1995 - 2000

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