Customer Service Manager
Resume:
Jenny Sanchez
Antelope, CA 95843
Phone: 916-***-****
Email: ************@*****.***
Objective:
To seek a position that allows me to interact with others and lets me use my experience in
customer service and my education to help and protect others.
Education
Associate in Science in Homeland Security, Everest University, Tampa, FL, April 2009.
GPA: 3.05
Related coursework:
• Security: Principles, Planning and Procedures I & II
• Emergency Medical Services and Fire Operations I & II
• Domestic and International Terrorism I & II
• Criminal Investigations
• Emergency Planning and Security Measures I & II
• Tactical Communications
• Business and Ethics for Security Specialists
• Information Technology Security
Computer/Office Skills:
Microsoft Office Suite: Word, Excel, Outlook, PowerPoint, and Internet Explorer. Data entry,
multi-line phone systems, and standard office equipment.
Certification:
Adult, Child, & Infant CPR American EHS
Work Experience:
July 2008 to January 2009, Papa Murphy’s Take N’ Bake Pizza, 4700 Mack Rd, Ste 1
Sacramento, CA 916-***-****
Responsible for all morning shift operations such as open store, set up, make dough and other
food items, helped ordering inventory and putting away inventory before shift starts, balance
register in the morning, operate cash register. Acted as the liason to the manager/owner of the
store to provide the highest quality of customer service and customer satisfaction.
-Responsible for training implementation of newly hired employees
-Responsible for initiation of inventory control
-Acted as the lead person during morning shift operations
-Provide a high level of customer service
-Responsible for handling all customer complaints during shift
-Responsible for processing all phone orders
October 2007 to April 2008, Dollar Tree, 95 W Hanford-Armona Rd,
Lemoore, CA 559-***-****
Worked as cashier to provide the highest level of customer service and to ensure customer
satisfaction.
- help with stocking when needed
- Operated cash register
- Provided a high level customer service
- Responsible for transactions and balancing all funds in till during shift
August 2006 to April 2007, Round Table Pizza, 820 W Lacey Blvd
Hanford, CA 559-***-****
Acted as one of the lead cashier during night operations of the store. Responsible, dependable
and dedicated employee who had never had a single complaint.
- Acted as lead cashier during night shift operations
- Provide high level customer service
- Respnosible for stocking all supplies
- Responsible for all cleaning operations in the store
Contact this candidate