Customer Service Sales

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**** ********* *****; Kernersville, NC ****4

336-***-****/email: *********@*****.***

CAREER SUMMARY

Outgoing, energetic, professional with over 15 years experience of inside

sales. Ability to develop rapport with individuals of varied backgrounds

and develop long term relationships. Excellent interpersonal communications

and customer service skills. Professional in appearance and demeanor with a

strong work ethic.

PROFESSIONAL EXPERIENCE

DILLON SUPPLY, Sales Representative, Greensboro, North Carolina

2008-2009

. Marketed industrial and contractor supplies

. Managed sales counter, developed quotations and entered purchase and

sales orders

. Developed new business by cold calling and growing existing customer

base

. Maintained inventory, coordinated deliveries and was accountable for

shipping and receiving

SALEM DISTRIBUTION, Inside Sales Representative, Winston-Salem, North

Carolina 2006-2008

. Inside sales for stone fabricating equipment and shop supplies

. Serviced national customer base with technical information,

quotations, order entry and billing.

. Coordinated inventory and deliveries for outside sales force in their

territories throughout the United States

. Grew existing accounts and sought out potential customers

REICH LOGISTICS, Customer Service/Load Operations, Kernersville, North

Carolina 2005-2006

. Solicited and processed orders from customers for truckload shipments

. Secured available equipment and negotiated rates for both regional and

coast to coast shipments

. Responsible for carrier dispatch, coordinating appointments times,

tracking shipments and securing deliveries to meet customer

expectations

. Supported outside sales and maintained close relationships with

customer base

MOTION RESOURCES, Inside Sales Representative, Greensboro, North Carolina

2003-2005

. Inside sales for the manufacturer of electric motors and generators

. Serviced over 400 accounts including quotations, order entry and

billing

. Coordinated less than truckload and truckload shipments for Greensboro

distribution center

. Supported outside sales representatives

LOMAN GARRETT, Assistant Manager, Winston-Salem, North Carolina

1990-2002

. Marketed a wide range of HVAC equipment and related products

. Maintained and grew existing accounts

. Successfully transitioned customer base to new product line

. Supervised two employees and managed a 30,000 square foot warehouse,

operated sales counter, and was responsible for shipping and receiving

of all products

EDUCATION

Central Piedmont Community College, Charlotte, North Carolina

References available upon request

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2302 McConnell Drive; Kernersville, NC 27284

336-***-****/email: *********@*****.***

Addendum to Resume

VOLUNTERISM

CRISIS CONTROL MINISTRIES, Kernersville, North Carolina 2009-

Present

. Assess client's ability to pay their utilities, their ability to pay

for food and other monthly necessities and determine the monetary

needs of each situation

. Motivate clients to stay positive, offer moral support, and encourage

them to not give up but to continue to push forward

. Stock food pantry and other contributions that are given by

individuals, churches, and organizations

McCONNELL CONDO ASSOCIATION BOARD, Kernersville, NC 2010-Present

. Serve as Vice President on the board

PART-TIME WORK EXPERIENCE (nights and weekends)

TRIAD ABC BOARD, Cashier/Customer Service, Winston-Salem, NC 2007-

2009

. Developed valuable communication skills working with the general

public and vendors of the spirits the store sold

. Duties included cashier, product knowledge, restocking and rotating

product on shelves

LOWES HOME IMPROVEMENT, Customer Service, Kernersville, NC 2000-

2005

. Worked with a wide variety of individuals that involved product

knowledge and practical application of such products

. Educated new employees in safety protocols, general construction

merchandise, and how to establish commercial and general public

relationships

. Responsibilities included cashier, product knowledge, and stocking

inventory

Contact this candidate