Project Manager Supervisor

Briselys Marichal

** ***** *** ****** ********, NY 11211

Cell Phone: 347-***-****

********.*.********@*****.***

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WORK EXPERIENCE

One Stop Facilities, New York, NY:

08/09 - Present

Schedule Account Coordinator

. Manage 15 corporate maintenance accounts in all project parameters.

Account clients include Hugo Boss, Steve Madden, Jurlique, Maidenform,

Eileen Fisher, Max Mara, Diesel, Forever 21, Michael Kors and Red

Robin.

. Coordinate with supervisor responsibilities including: Negotiating and

submitting project requests to Contractors and Subcontractors;

preparing all necessary paperwork for vendors; ensuring project

request is completed to clients' satisfaction and maintaining top-

quality service while monitoring budgetary expenses.

. Submit proposals for additional work orders and projects to clients.

. Operate a 17-line telephone system directing, screening calls and

taking daily order.

. Contribute with the Hugo Boss Traffic Counter Project, which helped

the client identify dollars spent per customer walk-ins

Responsibilities included: Coordinating the installation of tracking

device in all Hugo Boss stores; Monitoring daily activity through

ETracks.com website; Facilitating partnership between Hugo Boss and

ETracks

. Assist as a translator for the supervisor of the housekeeping

department. Ensure that the housekeepers are well instructed on the

rules and regulations of the company and assist in the housekeeping

meeting as well as interviews.

. Run reports and send them to client as well as the CEO of the company

every week.

Operation Supervisor Assistant

. Assist with the supervision of 20 project managers in NYC and Ohio

offices on all project parameters. Accounts supervised include Limited

Brands (Victoria Secret, Bath and Body Works, Pink, La Senza and

Hendri Bendel), Michael Kors, Abercrombie & Fitch, Pacific Sun Wear

and Express.

. Coordinated with supervisor on weekly meetings with team members to

ensure that project timeline and all aspects of the project are

executed.

. Provide guidance to supervisor on subcontractor contracts,

subcontractor payments, and any other unexpected events.

. Troubleshoot client and vendors problems and complaints

. Partnered with the Sales and Marketing department on high-end

projects.

Micros System, Columbia, MD:

02/09 - 07/09

Implementation Specialist

. Training and implementation services to all levels of management and

staff in the hospitality industry.

. Address all operational issues in cooperation with Project Management

and/or Support prior to the system "live" date and time.

. Coordinate with Project Manager or designated Resource to ensure that

installation and other work assignments are completed on time.

. Assisting staff with any questions and/or situations that they might

come across.

. Consult with Client's Customers to determine and review hardware,

software, or system functional specifications.

. Analyze Client's Customer specific database, reports, documentation,

and related applications as required to ensure that all Client's

Customer's requirements are met prior to system installation.

EDUCATION

Johnson & Wales University

Providence, RI

Bachelors of Science-Hospitality Management

Graduated 11/08

Associates in Science Travel/ Tourism Management

Graduated 05/06

Concentration in Sales and Meeting Management

Graduated 2004

Graduated from a 2 years course in the Academy of Travel & Tourism

Graduated 2004

SKILLS

Fluent in Spanish; Proficient in Word, Excel, Power Point, Outlook and

Adobe Acrobat Professional 8.

. Computer Programs/ Systems:

Expertise in: Facility Source (FM Pilot) and Officetrax

Knowledge in: Service Channel, Saber and Opera PMS System

References furnished upon request.

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