Assistant Training

MILLETTE L. PAULEY

P. O. Box ***** Pasadena, CA 91109

*********@*****.*** Cell Phone: 816-***-****

ADMINISTRATIVE / PRODUCTION COORDINATION /

EVENT PLANNING / TALENT COORDINATION

Year-after-year success in coordination, planning and project management;

built distinguished 10 year record of progressive achievement and

advancement through Administration, Event/Volunteer Coordination/Support,

Project/Coordination, Staff Leadership, Budget Planning and Oversight, and

Customer Satisfaction. Loyal, mission-driven consensus builder with an

exceptional work ethic that excels in high-pressured environments and

outstanding verbal, written and presentation skills.

SELECTED ACHEIVEMENT HIGHLIGHTS

Tribecca Film Festival - coordinated all volunteers, which included

interviews orientation, set up and assignment of schedules and day-to-day

volunteer oversight; the use of volunteers resulted in a huge cost saving

based, because staff hours were greatly limited

Drive In - the coordination of more than 100 volunteers that provided

day-to-day staff support, which resulted in a huge cost savings based on

the limited use of actual employees

Talent Liaison - escorted celebrities to and from all appointments and

events to include the Grammy's, BET Awards, Video Music Awards' Women's

Awards, MTV's Woody Awards, etc.

Volunteer Liaison - orientation, assignment distribution and oversight of

all volunteers at various celebrity award shows, which resulted in a huge

cost savings based on the limited use of actual employees

Discovered over payment with attention to detail thus saving the company

more than $10,000

Curriculum development (created, trained and implemented training manual

for "greeters"), increasing employee productivity by sixty-five percent

accurately forecasted daily, weekly and monthly business activities;

reducing customer complaints by twenty-five percent and loss of sales in

revenue

PROFESSIONAL EXPERIENCE

EVENT/VOLUNTEER COORDINATION SUPPORT

. Tribecca Film Festival - volunteer coordination - interviewed, held

orientation, set up schedules and day-management of volunteers.

. Drive In - interviewed, appointed, orientated and oversaw more than

100 volunteers to provide staffing support to the theatre.

. Talent Liaison - escort celebrities (for example: Suzzane Depasse) to

and from all appointments and events - Grammy Awards, BET Awards,

Video Music Awards, Women of the Year Awards, MTV's Woody Awards.

. Staff Liaison - orientation of all volunteers at celebrity held events

and shows.

. Personal Assistant to Madame V - maintained daily calendar, set up

appointments and provide other support as need.

PROJECT COORDINATION

. Assisting with team related events (i.e. clinics), and manage projects

to secure top-notch representation within the community.

. Supporting VP/GM and Office Manager as needed.

. Answering main line and routing calls to appropriate personnel within

basketball operations.

. Assisting with organizing team related events (i.e. trainer's clinic).

. Manage the planning, scheduling and execution of special events and

promotions (i.e. public relation cold calls and solicitation, create

media credentials, gift bags, greet public, etc.).

. Day of Game responsibilities as assigned (i.e. run box stats, get

quotes from coach and players at game end, cover media will-call,

etc.).

. Network coordinate and associate direct live events. Adjust time on

the fly by using the log and DR filler list. Work closely with master

control operator, coordinating producer and producer in the control

room.

. Coordinate several networks simultaneously (Domestic and

International); paying special attention to spot placement and

repetition.

. Keep in close communication with master control and program

integration during server, tape and live events.

. Compile the daily information board by gathering data from various

sources making PCR rooms, record sources, frame stores, etc. easily

and readily available on one convenient document.

. Write up all reports for daily deviations to the networks or

programming. Hence, working in conjunction with commercial operations

and programming.

. Print all necessary logs, day of airs and information boards.

. Provide training to new employees on day-to-day tasks.

. Coordinated/scheduled all logistics for on and off-site conferences,

workshops, training seminars and classes.

. Processed all external and internal training and tuition reimbursement

requests.

. Updated and tracked budgeted expenses for both external and internal

training.

. Processed, paid and received all departmental and relocation invoices

in Oracle/procurement.

. Updated Oracle by creating new employee profiles; changes to existing

and closing profiles on exiting employees.

. Input and utilize Vurv Express Recruitment & Performance Management

Solutions program for tracking and recruitment of new hires.

. Notify all relevant departments (IT, facilities, telecom, etc) on all

new and terminating employees.

. Managed the very busy day-to-day operations of the business (employee

schedules, HR entry of new hire information and typing of customer

letters/forms/reports) daily and monthly.

. Audited compliance requirements.

STAFF/ LEADERSHIP DEVELOPMENT - PROMOTION

. Foster staff communication through weekly meetings.

. Coach and direct staff through individual planning sessions and

identification of goals and objectives and career mapping.

. Model multi-disciplinary leadership and management techniques

reflective of organization's mission, vision and values.

. Troubleshoot and resolve complex problems with team-based approach.

. Skilled at making prompt decisions, weighing outcomes while addressing

issues swiftly, creating solutions when necessary.

. Orientation and training of new staff and managers (supervise, assist

employees in each department, i.e. continuous training, evaluate

performance, resolve employee issues); up to 50 employees.

BUDGET PLANNING & OVERSIGHT

. Create, forecast and manage annual budgets.

. Generate cost estimates and statements of work.

. Monitor monthly financial reports/data, analyze revenue and expenses;

make appropriate adjustments and cost savings as needed.

. Forecasting and analysis of trends.

. Exploration and research of additional revenue streams.

CUSTOMER SATISFACTION

. Played a key role in increasing retention, as well as customer

satisfaction rates.

. Handled client relationship, which included problem solving and promoting

corporate accountability for services offered.

. Cultivated positive relationships with customers.

PROFESSIONAL EXPERIENCE

L A Sparks, Los Angeles, CA

July 2010 - Present

John Cossette Productions, Los Angeles, CA

Jan 2005 - Present

ESPN Inc., Bristol, Connecticut 2007 - 2010

Payroll Outsourcing Plus/AICPA, Jersey City, New Jersey 2005 - 2007

Dollar Rent a Car Systems, Inc., Washington, District of Columbia 1999 -

2005

EDUCATION & CREDENTIALS

Bachelor of Arts, Communications - Radio, Television and Film

HOWARD UNIVERSITY, Washington, District of Columbia

Associates Degree, Applied Science and Paralegal Certificate

PENN VALLEY COMMUNITY COLLEGE, Kansas City, Missouri

Internships, Volunteer Experiences, Professional Training & Development

Talent Escort &/or Staff (Talent Check-in) Cossette Productions, Los

Angeles, California

Volunteer Coordinator, Dalzell Productions, New York, New York

Script Supervisor, Seven-Episode Sitcom for Internet - Button Masherz, New

York

Production Coordinator, Feature Film, Under the Sky

Assistant to TD, Criss-Cross Television-Pilot, New York, New York

Assistant, MadameVComedy, New York, New York

Boom/Production Assistant, D- Squared Media, New York, New York

Assistant Producer/Production Assistant, WHUT-TV 32, Washington, DC

Production Assistant, Producer/Writer, Suzanne DePasse, Los Angeles,

California and Washington, District of Columbia

Assistant Director, Lost Valley Productions, Washington, District of

Columbia

Production Assistant, Radio, Television and Film Department, Howard

University, Washington, District of Columbia

Actress/Technical Assistant, Reel Images Film and Video Group, Kansas City,

Missouri

Computer Skills

Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Mac, Quickbooks,

Oracle, iProcurement and VurvExpress

Contact this candidate