Customer Service High School

Stephanie M Robinson

**** ********* ** *** * Baltimore, MD 21206

443-***-**** (H) 410-***-**** (C)

*********.*********@**.****.***

Veterans' Preference:

*-***** ********** ***** ** active duty in the U.S. Armed Forces

HEALTHCARE SPECIALIST/OPERATION & LOGISTICS/MANAGEMENT

Overview

Over 4 years of successful healthcare and administrative experience with a reputation for meeting the most challenging

goals and objectives.

• Diligent, detail-oriented administrative knowledge of all office functions, with a solid background in the

healthcare field.

• Excels at multi-tasking in a fast paced environment, completing projects within time and budget constraints.

• Developing and implementing highly successful strategic plans (short and long term). Results-oriented and

highly organized professional seeking to leverage and merge healthcare and administrative strengths with a passion for

soldiering.

Professional Experience

MAY 2010 TO PRESENT, HYPERBARIC OXYGEN TECHNICIAN, DIVERSIFIED CLINICAL SERVICES

PROVIDE HYPERBARIC OXYGEN THERAPY TO QUALIFIED CANDIDATES. ASSESS VITAL SIGNS AND

MONITOR PATIENTS FOR SIGNS AND SYMPTOMS OF POTENTIAL SIDE EFFECTS OF THERAPY.

DOCUMENT ALL FINDINGS. PERFORM GENERAL MAINTENANCE OF CHAMBERS AND CENTER. OTHER

DUTIES AS REQUIRED.

Apr 2009 to May 2010, Emergency Medical Technician, Advantage Ambulance

Attend, care, and counteract dispositions of the human body that threaten normal daily functions. Transport patients in

emergency and non- emergency situations while providing treatment necessary to vital sustainment. Enforce all HIPAA

policies in order to uphold all guidelines regarding confidentiality.

Jan 2008 to present, Specialist/Combat Medic, US ARMY

Attend, care, and neutralize all threats to the human body; those foreign and auto-immune. Utilize medical databases to

track medical readiness. Compile Excel spreadsheets for patient tracking of laboratory results. Collect, analyze, and

interpret samples in order to rule or rule out diseases/disorders. Enforce all homeland security policies in order to

safeguard classified information.

Jan 2006 to Jan 2008, Private First Class/Administrative Asst, MD Army National Guard

Collect data and create filing systems and/or spreadsheets for data collected. Answer phones, take detailed messages, or

make calls to schedule appointments as needed. Perform errands as requested.

Oct 2006 to Oct 2007, Assistant Manager, Fullerton Self Storage

Listen, show, and sell storage and storage products based on the needs of the customer and of facility. Market facility in

order to maintain 88% occupancy rate or above. Organize, plan, and deliver end of the month reports to gauge growth or

decline from month to month. Handle, manage, and disperse all customer complaints within 24 hours of made complaint.

Answer phones; send in timesheets, schedule meetings, and general maintenance. Perform errands as requested.

Employment gap for Periods Mar 2006 to Oct 2006---Basic Training and Advanced Individual Training for US ARMY

Jun 2005 to Mar 2006, Cashier, Wal-Mart

Provide all customer service related to direct consumer interaction. Handle cash and credit card sales. Perform general

maintenance around register. Other duties as assigned.

Major Skills:

• Previous experience working within a logistics administration position

• Excellent organizational and communication skills

• The ability to work under pressure and to set deadlines

• Team player with the initiative to work alone

• Has knowledge of current SOPs for the healthcare system

• Familiar with organizations and programs within the healthcare system

Education

TESST College of Technology-Baltimore Campus Baltimore, Maryland

Pharmacy Technician Certification, 2010

68w Sustainment Course Fort Indiantown Gap, PA 2010

Maryland Fire and Rescue Institute, 2010

HealthCare Specialist Course (68W10)

Fort Sam Houston, TX

Eastern Vocational Technical High School Essex, MD

August 2001- June 2006, Allied Health High School Diploma

Interests

Enjoys reading (History, Science, and Technology), painting, cultural activities, and travel.

References and Supporting Documentation Furnished Upon Request

Contact this candidate