Project Manager Customer Service

Mary Beth Jender

**** *. ******* ****** ● Chicago, Illinois 60638 ● 773-***-**** ************@*****.***

Profile: Experienced in residential and commercial project management.

Computer literate, proficient in QuickBooks, MS Excel and MS Word, Internet navigation and

research.

Bookkeeping, payroll, and accounting skills.

Excellent customer service, communication and teambuilding skills.

Earned 14 CPE credits in February 2009 with Intuit

Professional Experience

Office Manager

M. DiFoggio & Sons Crestwood, IL 2009-2010

Created proposals using MS Word & Excel

Accounts Receivable & Payable

Performed bookkeeping tasks using QuickBooks accounting system.

Prepared monthly account reconciliation reports.

Weekly payroll processing:

Processed weekly payroll including timesheet input and direct deposit.

Monthly union dues

Insurance:

Responsible for the recommendation and administration of all benefit plans including

medical, life, workers compensation and auto.

Managed all aspects of the owner's personal accounts.

Administrative Assistant

Oquendo Construction Co., Inc. Stickney, IL 2008-2009

Created proposal using MS Word & Excel

Project Manager for all residential contracts

Payroll:

Processed weekly payroll including timesheet input and direct deposit.

Accounts Receivable & Payable

Performed bookkeeping tasks using QuickBooks accounting system.

Prepared monthly account reconciliation reports.

Insurance:

Responsible for the recommendation and administration of all benefit plans including

medical, life, workers compensation and auto.

Maintained all data bases for both the construction company and rental properties

Office Manager/Assistant Superintendent

Tejada Concrete Construction, Inc. Plainfield, IL 2003 - 2005

Created and presented proposals using MS Word and Excel:

Met with builders to present and review company bids.

Project manager for all contracts:

Direct contact for all builders and subcontractors including job scheduling.

Managed two (2) crews of 15; maintained after-hours phone contact.

Conducted site visits to ensure project completion and crew efficiencies.

Ordered and replenished all building materials and supplies.

Acquired knowledge of village building ordinances and codes:

Based on job location, contacted municipalities to obtain copies of ordinances and codes.

Informed job foremen of additional compliance requirements.

Scheduled building inspections with local municipalities.

Payroll:

Processed weekly payroll including timesheet input and direct deposit.

Responsible for timely payment of all applicable employer taxes.

Insurance:

Responsible for the recommendation and administration of all benefit plans including

medical, life, workers compensation and auto.

Accounts Receivable and Accounts Payable:

Performed bookkeeping tasks using QuickBooks accounting system.

Prepared monthly account reconciliation reports.

Conducted quarterly meetings with accountants and suppliers.

Funding/Title Manager

Mercury Finance LLC Hinsdale, IL 1997 – 2003

Created the Midwest region Title Department:

Established and managed the local office.

Responsible for contract packages for 13 states:

Reviewed contracts to ensure accuracy and completion of paperwork.

Conducted customer interviews to verify buyers’ personal information.

Managed a team of 35; including hiring, discipline, reviews, etc.

Consistently met or exceeded monthly goals by 20%.

My salary history is $35,000 to $45,000 annually for the above listed jobs.

References (Professional & Personal):

Michael DiFoggio Owner of Plumbing Company 708-***-**** 1 year

Frank Paserelli Water Department - City of Chicago 312-***-**** 2 years

Gino Bruno CTA 312-***-**** 20 years

Kris Hogan Owner of Marketing Company 708-***-**** 2 years

Patti McIntyre Engineer 312-***-**** 30 years

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