Manager Quality

James Fitzpatrick * Lillian Road, Malden, MA *****

781-***-**** (cell) / *******@*******.***

SUMMARY: Having worked for the same company for 27 years I value loyalty,

dedication and a team-oriented approach to helping our business thrive. I

am looking for an opportunity that will offer a professional challenge

while applying my management and technical experience.

PROFESSIONAL EXPERIENCE

Color Control and Color Lab Manager July 1986 -

Present

Randolph Products (Previously Eastern Chem-Lac)

Responsible for managing advanced technology to ensure color control for

coatings used in the defense, medical, and computer industries. Charged

with personally approving the quality of every order, I helped to

strengthen Eastern Chem-Lac's reputation as a leader in color control.

Proficient in operating spectrophotometers by Milton Roy, Diano, and

currently Hunter ColorQuest.

. Work directly with customers and sales teams to solve challenges and

meet the high demands and tight deadlines of the customers

. Manage four lab personal

. Through my supervision, we have achieved a success rate of greater

than 98%

. Due in part to my diligence in ensuring quality and rapid response, we

continuously increased business, winning market share from our biggest

competitors

. Responsible for tinting colors to a critical visual level, which is

critical to maintaining our company's quality reputation

. Match colors without the use of technical help (spectrophotometer)

. Proficient with high pressure spray guns and able to spray within a

.1 of a mil to spec

Shop Foreman March 1985 - July

1986

Eastern Chem-Lac

. Oversaw the work of the Batch Compounder, Canning and Mill work

personal

. Worked to ensure customer needs were exceeded

. Managed six employees that worked under me

. Maintained quality of product and team management

Batch Compounder September 1983 - March 1985

Eastern Chem-Lac

. Responsible for reading formulas and assembling product base on given

formulas

. Provided a quick turnaround time and accurate measurements when

product was sent to lab for testing adjustments

. Operated high speed mixers at a safety level above requirements

CERTIFICATION: Milton Roy color analysis certification

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