Customer Service Manager

Delarrick Milton

• 770-***-**** • **********@*****.*** • 1129 Leybourne Cove, Lawrenceville Ga. 30045

Seeking a challenging role where my skills and knowledge can be utilized and nurtured.

Additional Areas of Expertise

Client Relations ~ Process Improvement ~ Forecasting

Project Design & Management ~ Budget Planning & Development

Accomplishments

• Created an Internet Marketing that designs and manages websites for independent contractors

utilizing new search engine techniques to increase customers

• Developed and handled marketing campaigns and budgets for a variety of businesses in different

industries and markets

• Extensive experience handling a variety of different clientele through various levels of

communication, from independent agents, to college deans, to independent contractors

Stone mountain National park 2010 present

Imaging Lead/ Manager

Management of the schedules for emplyees. Control and supervise financial transactions. Control

the expenses to make sure my department doesn’t go over budget, provide best customer service .Train

new employees. Set up and break down of park functions from

Stone Mountain laser show to family and business functions.

Brandsmart U.S.A – Restock Associate (2004 2008)

Restock Supplies to be put on the sales floor.

Arrange merchandise in a way that is appealing to customers needs.

Make sure areas are well organized and that the sales areas do not disrupt the flow of traffic to other areas.

Replenish items that were low or that were needed to be stocked so that sale items are always on the floor so

that they could be sold.

Universal Music Group, Atlanta, Georgia (2000 2010)

Branding manager

Handled all marketing and advertising budgets for internet media and grass roots

Designed all marketing and advertising material for various spin offs (indimixx.com)

Coordinated efforts with other operating partners on all projects and planning

Designed promotional material for usage and feel, limited programming duties

Dekalb Medical Center, Decatur Ga. (1998 2001)

Medical Records Clerk

Assembled patients’ health information. Make sure that patients’ initial medical charts are complete, that

all forms are completed and properly identified and signed, and that all necessary information is in the

computer. Regularly communicate with physicians and other health care professionals to clarify diagnoses

or to obtain additional information.

ACTIVITIES/INTERESTS

:

Cobb County Community Center Volunteer

NATAS (National Association of Television, Arts, and Science)

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