Alan Ahrenholtz
*** **** ********, ******* ******, IA. ( 712-***-**** (
****.**********@*****.***
Over 10 years' experience in the data center environment. Ability to
drill into complex issues and drive them to successful resolution.
Experienced in system operations, installation, ongoing operations and ITIL
best practices.
CORE COMPETENCIES
( Unix system ( Blade system experience (
Project management
( Networking ( Fault tolerate systems ( Patch
planning
( SAN experience ( Firmware planning ( ITIL
experience
( HPUX operating system ( Hardware background
PROFESSIONAL EXPERIENCE
Hewlett-Packard, Omaha, NE 1995 -
2010
Account Support Manager
. Account Management - Managed major accounts striving for high system
availability and overall best practices for operation.
. Project Management - Managed projects in the areas of new
installations, firmware and patching planning and implementation.
. Management- Served as team lead for a team of 6 Engineers, managing
daily projects and tasks.
. High Availability - Implemented and trained users in the
implementation and operation of high availability solutions.
Blade Enclosures -Implementation and ongoing operation of Blades
enclosures. Extensive exposure to firmware and ongoing support.
ITIL - Experience with ITIL environments and best practices.
Hardware Support - Installation and service of mid-range computer
systems and PC's
EDUCATION
Bachelor of Science Electronics Engineering Technology
Devry Institute