Software Technical Writer
Resume:
Becca Barrett
Beaverton, Oregon 97006
********@*****.***
Objective
Technical writing job in a dynamic, innovative company where I can use my
skills and experience to make a positive difference.
Professional Skills
. Creating clear, understandable instructions for end users, novice to
advanced.
. Working independently to determine how software works with little
coaching.
. Managing a project from conception to final product independently.
. Developing innovative methods to save time and money.
. Effective and productive in an entrepreneurial software environment.
. Functioning efficiency in a team oriented organization with cross-
functional product teams.
Experience
Ace Communications
Beaverton, Oregon Contract Senior Technical Writer 2004-2005
Freightliner LLC
Created and maintained manuals, quick reference cards, and on-line help for
a truck spec'ing program. Worked as part of a team to produce training
documentation for SAP Parts Ordering system. Updated manuals for mainframe
systems for tracking warranty information.
Timberline Software Corporation
Beaverton, Oregon Senior Technical Writer 2000-2004
Researched and wrote on-line help for construction accounting programs in
both HTML and WinHelp. Developed and maintained standards, templates, and
macros for WinHelp Development. Maintained Intranet website for writers
using Dreamweaver. Trained other writers to use RoboHelp, WinHelp, and
Visual Source Safe. Served as the release coordinator for Technical
Communications.
. Reduced compile time from 40 minutes to 3 seconds by creating macros.
. Developed macros to reduce compile time of context-sensitive help and to
change fonts and styles in on-line help, and perform other functions.
These macros enabled us to create context-sensitive help and update the
fonts and styles to match the ones being used for the HTML help.
. Updated training manuals for new format and features improving the look
and feel of the manuals and updating the format.
. Created procedures to maintain Visual Source Safe database, improving
accuracy and file safety. . Developed procedures to follow as the release
coordinator. These procedures enabled anyone to perform this task.
. Worked on a team that improved the release notes production, eliminating
redundancy and unneeded work.
Concentrex (formerly CFI ProServices, Inc.)
Portland, Oregon Information Developer 1993-1999
Created and maintained manuals for the financial industry running on MSDOS
and Windows operating systems. Our clients used our software to comply with
federal, state and local banking regulations. Wrote on-line help and
release notes for Windows and MSDOS products, using both WinHelp and CFI's
propriety programming language. Trained other members of the department in
ForeHelp, FrameMaker, WinHelp, and general documentation procedures.
. Developed procedures for creating release notes in RoboHelp and
distributing the notes electronically. Release notes were 50 to 60 pages
long, saving printing and shipping costs.
. Established and maintained documentation procedures, formats and
standards for department which standardized documentation. Developed
templates for FrameMaker and WordPerfect incorporating the formats.
. Developed procedure for transferring files electronically to third-party
printing vendors streamlining the file transfer.
Becca Barrett 503-***-**** Page 2
World Trade Services, Inc.
Beaverton, Oregon Technical Writer 1989-1993
Maintained manuals for the transportation industry running on MSDOS. Wrote
on-line help for MSDOS products. Established documentation procedures,
formats and standards. Developed style sheets and procedures. Maintained
customer database system.
Intersoft Systems, Inc.
Beaverton, Oregon Technical Writer 1985-1989
Researched, wrote and maintained manuals for accounting and construction
software. Converted the publications department to Ventura Desktop
Publishing and WordPerfect. Trained and supported Ventura and WordPerfect
programs.
Technical Skills
. Program in Visual Basic for Applications.
. Create macros and programs for Microsoft Word.
. Know XML programming language.
. Experience in FrameMaker 5.5,6, and 7.
. Understand Micosoft Office, including Word and Excel.
. Develop templates for FrameMaker 5.5, 6, and 7, Word, and Excel.
. Know RoboHelp and RoboHtml.
. Familiar with Microsoft Windows 2000 and XP.
Education
Master of Business Administration, Arizona State University,
Specialization: Accounting and Finance
B.A. Secondary Education, Arizona State University, Major: English and
Humanities
Software Packages
Microsoft Word Adobe Acrobat Adobe Adobe FrameMaker 7.1
RoboHelp RoboHTML Excel
Powerpoint Microsoft Access Visual Source Safe
Dreamweaver Fullshot Internet Explorer
Microsoft Windows XP MSDos Netscape Navigator
R & R Report Writer Ventura Publisher Adobe InDesign
PageMaker
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