CRAIG M MCKENNA
hermosa beach, california 310-***-**** mobile *****.*******@*****.***
linkedin.com/in/craigmmckenna
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SUMMARY Solution-oriented thinker with over 15 years of
strategic planning and account management leadership, driving
successful interactive and traditional, integrated branded
response marketing programs. I have specialized in building
and understanding various consumers' needs to better
communicate solutions that connect brands to consumers in the
most contextually relevant manner
Dec '07 - Present
Aug '06 - Nov '07
June '05 - Aug '06
Feb '03 - May '05
Mar '01 - Feb '03
Aug '97 - Mar '01
EDUCATION: B.S. Political Science - Kansas State
University[pic][pic]
VP, CLIENT SERVICES & STRATEGY - SPOT RUNNER, LOS ANGELES, CA
< Head of Client Services and Strategy; responsible for accounts' growth,
retention and strategy
< Increased major account revenue by over 40% in 2009
< Successfully repositioned multiple CPG's key attributes; increasing BDI
in competitive CDI
< Developed launch strategy for John Daly's ProStroke Golf; exceeding first
week sales by 280%
< Worked with analytics to effectively measure TV's impact for online based
companies
< Authored brand positioning for Stub Hub national TV campaign; increasing
site traffic by 30%
< Responsible for leading new business pitches in 2010; resulting in 3
major account wins
< Launched social media programs; increasing brand loyalty and new trial
use
< Received agency's only "Client Champion" award
Key Accounts: Air National Guard, Boston Medical, Forex.com, Lawyers.com,
Milan Institute, Microsoft, Nature's Way, O-Games (John Daly's Golf),
OpenTable, Sylvan Learning, Stub Hub
ACCOUNT DIRECTOR - RAPP/TARGETBASE (OMNICOM), EL SEGUNDO, CA
< Oversaw Retention, Sports, Upgrade and Winback marketing
programs for DIRECTV account
< Teamed with Analytics, constructing the data selection for
multimillion dollar retention matrix
< Initiated the development of brand standards for individual
Harrah's Casino properties
< Provided target response strategy for BofA HELOC and
Refinance home loan campaigns
< Managed the development of the 3rd phase for Honda
Dealership online marketing portal
< Forecasted and managed agency's billings to ensure revenue
goals and profitability were met
Accounts: Bank of America, DIRECTV, Harrah's Casino & Entertainment,
Honda of America
SR ACCOUNT SUPERVISOR - DEUTSCH, MARINA DEL REY, CA
< Managed team of 5 for agency's largest brand response
account
< Oversaw $35MM in TV, Print and Digital spend that exceed
acquisition goal by 20%
< Supervised creative and production development of Brand and DRTV
commercials
< Developed multi-media campaigns using TV, Radio, OOH, Print and Online
< Authored competitive analysis and recommendation for Chevy
NASCAR interactive
< Worked on the product marketing for Fresh & Easy Market
private label selection
Accounts: Chevy NASCAR, DIRECTV, Fresh & Easy Market, Secure Horizons,
United Healthcare
ACCOUNT SUPERVISOR - SPIRE, BOSTON, MA
< Managed account team for company's top retail account
< Responsible for ensuring client's interactive ROI (Email, SEM, Display)
achieved assigned goals
Accounts: General Motors, Filene's Department Stores, Harvard Medical
School CE
DIRECTOR, DIRECT & INTERACTIVE MARKETING - VESTCOM INTL, WOBURN, MA
< Developed logic behind Amex 1:1 marketing campaign; raising response rate
by over 300%
< Wrote strategic positioning to market banking services to small business
owners
Accounts: American Express Financial Advisors, TD Bank North, Wyeth
Pharmaceuticals
SR ACCOUNT EXECUTIVE - WATSON COMMUNICATIONS, EVERETT, MA
< Oversaw CRM campaigns for Staples Rewards and Filene's Basement Loyalty
< Served as internal lead on three of the largest accounts
Accounts: Ericsson Telecommunications, Filene's Basement, Gillette, Loews
Theaters, Staples