Customer Service Sales

April Schwalbach

281-***-****

***************@*****.***

Objective: To obtain a challenging position that offers

opportunities to utilize my skills and grow with

the company.

Specific Skills: Proficient in Microsoft word, Excel, outlook, Type 50 WPM, Basic Data Entry, Shipping and

Receiving, UPS & Fedex programs, Faxing & filing, Multi line

phone systems.

Work History

Jun 2003-Mar 2010 Front Desk Receptionist/Admin. Assistant,

Edwin Coligado D.D.S. Humble, TX

- Greeted patients upon

entering office, scheduling appointments.

- Verified Insurance, posting insurance

payments, Filing claims.

- Received packages and special deliveries.

- Answered multi-line phones with efficiency,

professionalism and speed.

1. - Collections, Accts Receivable, Fax, Type up charts.

2.

Jun 2002-Feb 2003 Office Coordinator, Service Master Restoration

& Cleaning Kingwood, TX

- Maintained and tracked

employee time.

- Organized continuing education classes for insurance

companies.

- Handled accounts receivable and accounts payable.

- Assisted customers with

questions and concerns.

- Received all mail,

packages, ensure delivery to proper departments.

May 1998-May 2002 Data Entry/Shipping and Receiving Clerk, C-B Gear

& Machine, Inc. Houston, TX

- Scheduled all shipping and

receiving of goods.

- Answered multi-line phones and directed them to

proper departments.

- Provided detail-oriented customer service support by

phone.

- Organized and attended trade shows with outside sales

staff.

- Prepared bill of ladings and tracked all shipping

orders.

- Entered new accounts into database and maintain

information on all clients.

- Kept accurate and current records of all received and

shipped parts.

- Entered vendor information into system.

Jan 1989 - May 1998 Office Coordinator, Elastech, Inc.

Humble, TX

- Imputed all employee information into system, kept

accurate and current records.

- Worked closely with customers, sales, quoting,

ordering materials.

- Shipped and received parts, materials and supplies.

- Handled accounts receivable, accounts payable.

- Maintained data file for all accounts without error.

3. - Answered phone, greeted customers & vendors.

Education

1978 Cholla High School, Diploma

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