Sales Administrative Assistant

Melissa N. Joseph

**** **** ******? Kenner? Louisiana?70065? e-mail:

**********@*****.***?phone 504-***-****

Education:

Master of Business Administration: University of Phoenix, Metairie,

Louisiana, November 2008

Bachelor of Science: University of New Orleans, New Orleans,

Louisiana, August 2005; Major: Marketing

Related course work: Marketing management, strategic management,

marketing strategies, advertising, consumer behavior,

personal selling, intermediate and financial accounting.

Experience:

Project Assistant, Tulane University (Temporary),

Lofton Staffing, Metairie (March 2010 - Present; January

2009- June 2009)

. Assists in preparing incoming freshmen and parents for Tulane

University.

. Maintains daily office procedures including answering phones,

emailing, faxing, and ordering supplies for the Department of

Orientation and Student Transitions, division of Student Affairs.

. Coordinates and organizes advertising for marketing campaigns for the

2009 and 2010 Orientation Team Leader and Orientation Coordinator

positions.

. Streamlines communication between department directors and student

workers.

. Implements and maintains an active database of 200 student workers for

the office.

. Creates and edits department's website with Adobe's Contribute

software.

. Constructs informative guidelines and procedures for performing

different office tasks.

. Responsible for ongoing and continuous follow-up on unpaid invoices.

. Processes and review student staff payroll, requisitions, journal

transfers and purchase card transaction statements.

. Retains and edits numerous online surveys, polls and reservation

systems pertaining to Tulane's New Student Orientation.

BSS Team Member, Steward Enterprise

(Temporary),

Lofton Staffing, Metairie (July 2009 - December 2009)

. Researched and streamlined financial account information to Customer

Service via email including payoffs, equity, interests and late fees.

. Organized and processed refund request for over balance accounts.

. Trained incoming team members on departmental payoff and equity

procedures.

Administrative Assistant of Urology, Tulane Health and

Science (Temporary),

Lofton Staffing, Metairie (September 2008- December

2008)

. Provided administrative support to high profile medical school

Chairmen and Doctors.

. Composed, word processed and uploaded on-line medical journal

articles, letters of recommendation, proposals and other confidential

documents.

. Scheduled meetings, telephone communications, processed mail and made

travel arrangements.

. Maintained and organized records of articles submitted and processed

revisions.

. Created electronic database for Tulane Medical Center's Theralogix

Study composed of 300 plus applicants for 2005 - 2008.

Category Analyst/ Receiving Coordinator, (July 2006- July 2008)

Administrative Assistant of Sales, (March 2006- July 2006)

Imperial Trading Company, Harahan

. Prepared purchase orders by verifying specifications and prices.

. Obtained recommendations from suppliers and approval from sales

department for substitute items.

. Verified receipt of items by comparing items received to items ordered

and resolved any shipment errors with suppliers.

. Provided purchasing plans and control information by collecting,

analyzing, and summarizing data and trends.

. Conducted several order procedure training sessions.

. Scheduled and prioritized Imperial Trading Company's incoming freight

appointments.

. Level 1 Advance Warehouse Replenishment Certification, by E3 and JDA.

. Coordinated both North and South Louisiana sales division for Imperial

Trading Company.

. Responsible for assisted sales management and staff in problem

solving, project planning, and development and execution of stated

goals and objectives.

Paraprofessional,

Jefferson Parish Public School System, Harvey (August 2004-

September 2005)

. Assisted teacher in Special Education class settings by maintaining

organization and order in the classroom.

. Observed students' attention span, ability to follow directions, and

attitude towards school and learning.

. Constructed and executed operational lesson plans.

. Organized small guided practice sessions with 2-3 students.

. Monitored students' handwriting for legibility, appropriate to grade

level.

Marketing Representative (Internship),

Fairfield Resorts, New Orleans (May 2004- August 2004)

. Developed credibly influential relationships with potential clients of

different status levels and backgrounds.

. Developed multiple techniques to attracted and qualified prospective

clients for time-share resort ownership.

. Organized tours with various tour companies based on the clients'

interest.

Professional Skills:

Sales

. Solid educational background in marketing principles, analysis,

promotion, and merchandising.

. Passion for learning new strategies and techniques in the sales and

marketing fields.

. Experience and trained with researching and analyzing consumer trends

and buying patterns.

. Knowledge of a product's life cycle and product pricing.

Communication

. Assisted sales management and staff in problem solving, project

planning, and development and execution of stated goals and

objectives.

. Compiled information and formatted reports, graphs, tables, records

and other sources of information.

Leadership

. Training and supervisory skills with the ability to create and work

within a well devised work force.

. Organized and designed pledge projects for Alpha Phi Omega National

Service Fraternity.

. Maintains weekly tutoring sessions in Geometry and related subject

areas.

Computer

. Proficient in Microsoft Office, Acrobat Reader, Visualzen, AS 400, E3

Warehouse Replenishment, ASAP Instock, and HMIS Advantage Enterprise

Solution applications.

Contact this candidate