Sales Customer Service
Resume:
Santa Rosa Valley, Ca. ****2
***********@*****.***
Laurel A. Borton
Objective Looking for a position in sales or customer service of a growing professional
company.
Experienc 2006-11/2008 Avia-Dynamics Corp. Camarillo,
e CA
Inside Sales Rep
Responsible for assisting the VP of Sales and Marketing in generating new sales
leads for one of
the leading distributors of airplane component parts in California.
Took incoming calls and written requests for quotes, priced the products and
responded to
the customer in a timely manner via telephone or written quote.
Worked with both domestic and international clients including Bell
Helicopter,Topcast Aviation,
Aerovironment, Boeing, SkyWest Airlines, and Lufthansa Airlines.
Was responsible for closing many deals within the first 90 days of employment.
Job required knowledge of the airplane component industry as well as expertise in
sales,
marketing, customer service, and purchasing.
2005 Teleflex Incorporated
Simi Valley, CA
Executive Assistant
Insures that prescribed department policies and procedures are followed in the
Environmental, Health and Safety Department.
Advises department personnel concerning meeting/schedule tracking to add in
meeting
company and customer requirements.
Compiles data and prepares quarterly EHS Scorecard, EHS scoring systems and other
EHS health and safety reports.
Establishes and maintains inquiries, proposals, quotations and reports; performs
follow-up
to aid in timely reporting.
Establishes and maintains a central file system and data base for the department;
maintains
current file of relevant government regulations, orders, and laws; compiles data
in support
of government or other customer audits; maintains confidentiality and security of
assigned
records.
Work with Corporate IT to maintain EHS website. Responsible to update and
maintain
Website based on changes suggested, updates required or information provided by
Department staff.
Works on the Department Quarterly Newsletter by compiling, setting, and placing
appropriate stories and information materials from the department and sending it
out
electronically to all the 140 Teleflex sites.
Works to maintain the EHS training library (training programs and videos).
2004-2005 Survivor Industries, Inc.
Camarillo, CA
Sales and Marketing
Responsible for generating leads for potential corporate sales for a manufacturer
of
emergency preparedness products and following through from contact of lead to
close of sale.
Researched sales history to inform clients of expired product.
Responsible for doing research and contacting potential distributors for the
company to
bring them on line to re-sell the emergency preparedness products to their
customers.
2001-2003 Survivor Industries, Inc.
Newbury Park, CA
Director of Resale Division
Responsible for re-establishing the distributor network of a manufacturer of
personal care kits both domestically and abroad.
Have increased the monthly sales volume in the resale division by 50%
in the first two months since taking over the department.
Required expertise in sales, marketing, public relations, and advertising.
1998-2000 Blue Cross of California Newbury Park, CA
Senior Health Enrollment Sales Representative
Presented and sold Blue Cross Health Plans to Medicare recipients.
Increased individual monthly sales totals by 20% for 24 months.
Position required strong sales expertise along with complete knowledge of the
ever changing
insurance industry and its policies as well as a thorough grasp of medical
terminology.
Education Los Angeles Valley College Van Nuys, CA
Music Major, Business Management Minor
Moorpark College Moorpark, CA
Microsoft Office
Computer Microsoft Office, Word, PowerPoint, Excel, Access, Outlook and Windows
Specialti
es
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