Medical Assistant Customer Service
Resume:
Josefina Davalos
Oceanside, CA *2056
**********@***.***
Medical Assistant/Receptionist
Dedicated Medical Assistant with front office experience.Capable of handling wide range
of functions and consistently producing top quality work in a fast paced environment.
Excellent interpersonal skills that help build positive relationships with patients, Physicians
and medical staff.
Qualifications:
CPR Certified
Efficiently managed the front desk using Medical Manager and Medisoft
Excellent customer service
Proficient in registering patients, scheduling and answering phones
Competent in collecting money and checking insurance
Achieved 100+venipunctures and capillary blood draws using multiple techniques such
as butterfly vacs, multi vacs, butterfly syringe and syringe transfers
Administered 100+ injections in various areas; IMD, ID, IMG, and SQ
Qualified in performing EKG’s by lead placement and accessing PQRST waves
Performed vital signs to include; height, weight, blood pressure, pulse, temperature,
respiration and head circumference
Demonstrated competence performing physicals for children and adults to include;
DMV physicals, work physicals, vision, hearing, and drug screens
Effectively applied and changed dressings
Morongo Basin OB GYN, Dr. Andre Kasko Twentynine Palms California
September 2008-July 2009
Medical Assistant/Receptionist
Efficiently managed the front desk in areas of computerized processes utilizing
Medical Manager to handle scheduling and collections
Prepared medical record charts for visits as needed
Assisted Physician with patient care procedures and examinations
Maintained stocked and clean examination rooms for each patient
Administered injections as directed by Physician
Performed basic screening procedures and obtained medical history, taking vital signs
to include height, weight and blood pressure
Acted as a liaison between patients and staff to address and or resolve problems or
concerns including test results and prescriptions
North County Health Services Oceanside California 2006-2007
Medical Assistant/Receptionist
Customer service to include answering phones
Prepared medical record charts for visits as needed
Registered new patients and updated established patient data using Medical Manager
Screen patients and obtain proof of income according to protocols to qualify for
discounts.
Review chart labels for accuracy of correct primary care physician name
Performed basic screening procedures, taking vital signs to include: height, weight,
blood pressure, pulse, temperature, respiration and head circumference
Administered injections and immunizations as directed by Medical Provider
Demonstrated competence in performing Physicals on children to include: vision and
hearing tests
Maintained stocked and clean examination rooms after each patient
Competence in performing EKG’s by lead placement and accessing PQRST waves
Medical Resources San Diego California
Interviewed patients to obtain medical history and explain procedure 2006-2007
Demonstrated competence performing vital signs to include height, weight pulse and
respirations
Josefina Davalos page 2
Prepared patients rooms for physical examination
Demonstrated competence in performing work and DMV Physicals to include: vision,
hearing and drug tests
Sterilized equipment and properly dispose of contaminated supplies
Effectively applied and changed dressings
Administered injections as directed by medical provider
Concentra Medical Center San Marcos California2005-2006
X-Ray/Medical Assistant
As a member of a medical staff I have administered different tasks assisting the doctor
and front desk personnel.Earned strong commendations for my work.
Assisted in setting up sterile field for sutures.
Effectively applied and changed dressings
Scheduled appointments for patients
Administered Medications prescribed by the Doctors
Demonstrated competence in performing Physicals and Drug Screens
Translated for patients and Physicians on a daily basis
Committed to providing high quality radiological services and catering to patient needs
during exams
Performed various types of views and positions for 100+ chest, 100+ extremities and
200+ Torsoskeletal X-Rays
Languages
Fluent in Spanish
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