Manager Project

MARGUERITTA STEELE, MBA, PMP

IT PROGRAM / PROJECT MANAGEMENT

Certified IT Project Management Professional (PMP) highly accomplished in

directing successful technology implementations through high level analysis

of business objectives, strategies, and culture.

Professional Strengths:

. Objectively applying structure to problems, tenaciously unearthing root

causes and providing culture sensitive and value driven solutions.

. Working with key stakeholders to develop strategic plans that establish

three to five year technology goals.

. Creating order out of chaos, organizing disparate teams into goal-

oriented eager contributors.

. Delivering value by managing solutions with the right focus on people,

policy and process.

PROFESSIONAL EXPERIENCE

ESTEE LAUDER COMPANIES, Melville, NY - February 2010 - Present

Consultant, Global Information Systems - Retail Store Systems

Accomplishments

. Delivered technology projects crucial to maintaining Payment Card

Industry (PCI) compliance in a high pressure environment through

effective management and coordination of limited resources, third-

party developers, and payment providers. Managed all project phases

from initiation through implementation.

. Managed revenue growth and service improvement initiatives that were

implemented in over 370 retail stores in Canada and the US, including

systems upgrades to support credit card EMV Chip and Pin technology.

JP MORGAN CHASE, IB Technology, Global Securitized Products, NYC - March

2008 - April 2009

BEAR STEARNS, Mortgage Backed Securities Technology, New York, NY - July

2007 - March 2008

Technology Program Management

Accomplishments

. Managed Technology Portfolio, coordinating, aligning and prioritizing

over 70 projects annually totaling over $25 million. Initiatives

included Position Risk Reduction, Globalization, Data Management, and

Electronic Trading Systems Convergence.

. Supported a team of 9 Project Managers to ensure projects were managed

within the governance standard of the PMO (Project Management Office)

by analyzing business cases, refining project scopes, adjusting

resource plans and monitoring budget variances, while maintaining

cross-departmental priorities.

BANK OF AMERICA, New York, NY - October 2006 - July 2007

Consultant, Global Technology Infrastructure

Managed infrastructure service delivery projects across multiple trading

lines of businesses. Developed successful relationships with NYSE

Specialists traders to guarantee successful project deployments within a

complex network services support structure.

NEW YORK INSTITUTE OF TECHNOLOGY, Old Westbury, NY - January 2000 - March

2006

Four-year private college with 10,000 students and 2,000 employees on three

campuses

Director for Technology

Developed and managed all technology projects, budgets, and operations

across Administrative Systems, Networks, and Help Desk for all campuses.

Managed five direct and 15 indirect reports.

Accomplishments

. Applied coordinating skills, collaboration, and diplomacy to initiate

turnaround of IT culture into a cohesive, result-driven environment that

was budget and delivery-oriented.

. Directed a two-year effort to bring all major services to the web for

students and faculty. Effective strategic planning and leadership

resulted in successful change in organization's academic culture to

support web services.

. Negotiated IT outsourcing service contract and instituted SLA which

recouped costs for unfulfilled resources.

. Instituted the development of an Information Technology Strategic Plan

and an academic ERP solution.

THAUMATURGIX, INC, New York, NY - June 1999 - December 1999

Quality Assurance Manager

Developed QA standards, processes, and testing methodologies for multi-

industry e-commerce applications.

REUTERS AMERICA, New York, NY - November 1992 - February 1999

Project management for financial services arm of global information

company.

Roles & Accomplishments

. Product Implementation Specialist - Implemented a system for managing

requirements throughout the product definition, planning, design,

development and testing phases of an F/X Dealing and Spot Matching System.

. CMM Process Coordinator - Implemented and trained software development

managers in SEI level 3 efforts for the OPF and Training KPA's.

. Network Test Analyst - Implemented a performance tracking methodology for

measuring and analyzing latencies at various levels of the network,

leading to significant performance improvements in transaction rates.

. Application Development Manager - MoneyMatch Trading/Credit System.

Managed detail design and code reviews and ensured the requirements for

each development increment were realized.

BANK OF AMERICA, New York, NY - June 1983 - April 1990

(formerly Precision Business Systems, a consulting company delivering

transaction processing technology solutions)

Software Product Manager

Product manager for transaction processing systems developed for financial

services clients.

Accomplishments

. Client manager and "C" developer/programmer of a multi-line CHIPS

communications link product for communicating with the New York

Clearing House.

. Product manager of online Trading System for government securities,

Federal Funds communications, and SWIFT money transfer products

implemented at many major New York banks.

EDUCATION & PROFESSIONAL DEVELOPMENT

. MBA - Management, New York University Stern School of Business - New

York, NY

. Bachelor of Science - Computer Science, cum laude, Pace University - New

York, NY

. Business Analysis Plus Certificate - Stony Brook University - Long

Island, NY, June 2009

. Web Development Professional Certificate - PHP, MySQL, AJAX - Netcom -

New York, NY, September 2009

. SCJP - Sun Certified Java Programmer Java 6 Certificate - Netcom - New

York, NY, October 2009

SOFTWARE & PROJECT MANAGEMENT INFORMATION SYSTEMS

Niku Workbench, Clarity, HP PPM, MS Project, JavaScript, PHP, MySQL, AJAX,

XHTML, CSS, C, C++, Java

PROFESSIONAL AFFILIATIONS & CERTIFICATIONS

. PMP Certification, June 2006

. ITIL V3 Foundations Certification, October 2009

. Project Management Institute - Member, New York Chapter; Mentor, Long

Island Chapter

. Technology Executives Networking Group (TENG) - Member, New York

Chapter

. Volunteer - Hospital for Special Surgery, NYC - Health Information

Management Department

AWARDS & RECOGNITION

. 2002 honoree of the Annual Women in Technology Forum Diamond Award

. Featured in the premier issue of NYIT Magazine as technology's

"Leading Lady"

Hicksville, NY 11801

Tel: 516-***-**** % ***********@*********.***

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: 516-***-**** ? ***********@*********.***

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