Manager Management

General Manager, Education Facilities

Committed, experienced property/facility manager of an industry leading

Facility Company, with additional leadership experience in property/asset

management. A very organize and take-charge professional with exceptional

financial acumen that also has impeccable follow-through abilities; detail

orientation and result driven; able to oversee projects from concept to

successful conclusion. Efficiently and effectively prioritize a broad

range of responsibilities to consistently meet tight deadlines. Highly

articulate and effective communicator. Excellent team-building and

interpersonal skills; work well with individuals on all levels. Recognized

as a resource person, problem-solver, and creative leader. Areas of

strength include:

Facility Management Recruitment & Training

Asset Management Public Relations

Property Management Contract Management

Financial Management Curriculum Development

Vendor Management Human Resources

Project Management

PROFESSIONAL EXPERIENCE

Sodexo, Orangeburg, SC (Claflin University)

General Manager, Education Facilities

August 2009 - May 2010

. Executed strategic plan by implementing short and providing long-term

goals that align company mission, service commitment and values with

client expectations.

. Developed new and emerging business solutions for sustained growth of

account.

. Supervised day-to-day work activities, assigned and prioritized

activities of housekeeping, maintenance, HVAC, plumbing, landscaping,

event planning and setup; including projected management function for

campus.

. Served as construction/maintenance expert for all on-going campus

construction and renovation projects.

. Member of Campus Facility Improvement Steering Committee; provided

recommendation on potential capital improvement projects.

. Established a safe work environment for employees by performed safety

audits and inspections, conducted safety related training, and

maintained on-going communications with employees.

. Created and managed the budget by controlling unit expenditures to

ensure accuracy of operating and administrative budgets.

. Reduced controllable budget line-items by 50 percent in less than six

months by curtailing waste and utilizing sound inventory tracking

methods

. Demonstrated a revenue gain in account in less than six month by

effective reallocating job tasks and effective non-contractual billing

with client while maintain company services and maintenance standards.

. Reviewed financial statements to ensure performance was in accordance

with business strategic initiatives.

. Oversaw vendor/contractor selection process for major repairs and

renovations projects, including bid process, contract compliance and

vendor/contractor performance.

. Maintained control of physical plant operations and all other aspects

of property maintenance.

. Facilitated all hiring and termination decision at unit related to the

physical plant.

. Facilitated EPA Campus-wide audit to ensure campus was in compliance

with all EPA and South Carolina DEHC regulations

Target Corporation, Atlanta, GA

March 2006 - August 2009

District Property/Facility Manager

. Championed district wide maintenance and repair strategies and execution

in 24 stores in the Atlanta metro area.

. Created innovative solutions to complex property and facility management

situation that arises throughout district.

. Managed capital improvement projects that impact real estate, design,

construction, maintenance and support operations to stores.

. Responsible for making hiring decisions to include recruitment,

selection, development and retaining of talented team members throughout

district.

. Monitor and manage performance results, utilizing feedback and action

planning to achieve company, region, and group and district goals.

. Facilitated open and consistent communication with key partners at all

levels of the organization to ensure effective working relationships.

. Participated in meeting and conference calls with current and potential

services vendors to outline scope of work standards.

. Responded promptly to all store building emergency issues.

. Supported disaster and crisis recovery related to property/facility

issues.

. Achieved 60 percent reductions in 1.2M operating budget through effective

expense management.

. Interpreted available financial reports and take action on findings to

ensure profitability.

. Streamlined facility maintenance operations by instituting facility

ownership vision with in-house maintenance staff. Resulted in 72 percent

reduction in overtime and overall expenditures

. Lead the management of an effective inventory control system for

equipment, materials and inventoried supplies.

. Drove a safety culture; held required OSHA safety meeting, lead by

example by coaching unsafe behaviors and immediately addressing safety

concerns.

. Increased store operations efficiency and profitability by maintaining

timely asset replacement program at store level.

. Monitor and updated work orders/purchase orders in Maximo to ensure

effective use of resources and to reduce parts expenditures.

United States Air Force November 1985 -

June 2006

Command, Airport/Airfield Manager March 2004 - March 2006

. Provided headquarter management to 118 Air Force Reserve Airfield/Airport

Managers, Department of Defense and civilian contract employees

worldwide.

. Ensured safety flight operations of 62 flying units with more than 470

assigned aircraft at 13 locations throughout the Untied States by

provides safe and efficient airport environments.

. Served as liaison between Air Force Reserve Command, Federal Aviation

Administration, Air Force Flight Standards Agency, Department of Defense

and other federal, state and local agencies.

. Interpreted United States Air Force (USAF), Department of Defense,

Federal Aviation Administration (FAA) aviation directives for 13

airfield/airport management facilities.

. Lead Air Traffic System Evaluation project teams during compliance

evaluation visits at 10 airfields/airports.

. Reviewed and approved airport flight line driving, wing flying and

training directives.

. Evaluated contract proposal and made recommendations/decisions as subject

matter expert (SME) on airfield/airport management contracts.

. Allocated human resources to ensure appropriate skill/experience level

matches for military deployments worldwide.

Command, Airport/Airfield Training Manager March 2003 - March 2004

. Developed, implemented and managed airfield/airport management training

for Department of Defense civilians, contractors and air force reserve

airfield/airport managers.

. Planned and managed training budget including the allocations of off-site

training slots for assigned personnel.

. Evaluated instructors' performance and the effectiveness of unit training

programs, provided recommendations for program improvements.

. Planned, developed and provided training and staff development program

management using effective classroom methods, demonstrations, on-the-job

training, meetings, conferences and training workshops.

. Reviewed and evaluated training and apprenticeship programs for

compliance with government and air force standards.

Manager, Pacific Altitude Reservation Facility May 1999 - March 2003

. Managed the coordination of all airspace and altitude reservations in the

United States Pacific Command Area of Responsibility.

. Supervised staff interactions with 60 nations encompassing over 100

million square miles of airspace within Pacific theater of operation,

including Central and South America

. Solicited airspace reservations from over 40 area control centers and air

traffic control agencies for the movement of Presidential, State

Department, Department of Defense and National Aeronautics and Space

Administration (NASA) flights.

. Served as project manager between air force pacific control center and

foreign area control centers, European Central Altitude Facility and the

FAA Central Altitude Reservation Facility ensuring safe flight operations

for flights that originated in Pacific area of responsibility and

transient other controlled areas.

. Formulated operating budget and staffing requirements for office

operations.

Airport/Airfield Manager November 1985 - May 2006

Fast-track career promotion through a series of increasingly responsible

management positions leading airport and training operations worldwide.

Honored with numerous commendations and awards for outstanding leadership,

general management, and field operations

EDUCATION

Master of Public Administration-Public Leadership Walden University,

projected graduation 2011

Certificate-Financial Management for Making Business Decisions Cornell

University 2007

Bachelor of Science - Occupational Education-Corporate Training and

Development, Wayland Baptist University, 2005

Associate, Aviation Management Community College of Air Force 2005

Occupational Safety and Health Certification-General Industry-2010

AFFILIATIONS

Member of American Society of Public Administration? Retired Military

Veteran

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