Customer Service Insurance

KATHY CLABOUGH

**** ****** ****** ****, **** **003 515-***-****

*.********@*****.***

PROFESSIONAL OBJECTIVE

Administrative-Office-Clerical Support Services

+ Data Entry + Special Projects + Customer Service + Client Relations

PROFESSIONAL QUALIFICATIONS

Administrative support background in varied business environments; prior

experience as an educator.

. Self-starter who follows through, shows initiative, and performs

duties with accuracy and efficiency.

. Working knowledge of Microsoft Word, e-mail, Internet and other

industry-specific online resources.

. Cooperative team member who is thorough, helpful and professional;

excellent client-relations skills.

. Respectful of others; strong project management abilities with careful

attention to detail.

EXPERIENCE

Nationwide Insurance

204 12th Street

Des Moines IA 50391

Technician,Computer Ops, September 2005 to present

Responsibilities include balancing daily and monthly batch jobs for each

property and casualty insurance system. Valued by immediate supervisor

for contributions as a team player. Works

closely with computer programmers and operators.

Key Achievements:

Provided accurate, timely administrative support to immediate supervisor.

Performed duties with professionalism, consistency, timeliness, and

accuracy.

Spherion Staffing, West Des Moines, Iowa

November 2004 - September 2005

Temporary Position with Nationwide Insurance, Computer Ops Support

Edward Jones Investments

2002 - 2005

Branch Office Administrator

Equifax Services, West Des Moines, Iowa

1991-1995

Clerical Support Services

American Republic Insurance Company, Des Moines, Iowa

1985-1991

Senior Life and Health Insurance Underwriter

Underwriter - Life and Health

Communications Data Services, Des Moines, Iowa

1984-1985

Data Entry Operator

Elementary Education Teacher - 2nd Grade

White River School District, White River, South Dakota

1980-1983

Todd County School District, Mission, South Dakota

1976-1979

EDUCATION

Bachelor of Arts - Elementary Education, Wartburg College, Waverly,

Iowa, 1976

Double Major: Elementary Education and English

ACTIVITIES

Boy Scout Volunteer; Church Youth Group Volunteer; .

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