Quality Assurance Sales

J acqueline M. Ansari

***** ****** ***** *****

Plainfield, I L 60544

815-***-****

******.******@*****.***

P rofessional Experience

H PD, LLC (Veolia Water Systems)

***** **** **** Street, Route 126, Plainfield, I L 60544 02/09 –

06/09

Scanner

Scanned paper documents into electronic format.

Sorted the electronic documents by purchase order number and filed the documents

i nto the electronic filing system by the appropriate project name and number.

Ryerson-Thypin

45 Saratoga Blvd., Devens, MA 01432 06/99 – 08/01

Quality Assurance Coordinator

Handled all customer and mill claims for the service center.

Responsible for printing and distributing daily reports.

Facilitated monthly quality meeting to ensure operations and sales quality goals

were met.

Trained all new and existing employees on Ryerson-Thypin systems.

Managed building access cards.

Managed and coordinated Audix phone system.

Ryerson-Tull

1050 War renville Road, Lisle, I L 60532 02/95 – 06 /99

Help Desk Supervisor

Provided analysis, evaluation and support in resolving user calls for assistance on

Ryerson internal systems.

Log, document and follow-up on all problems into the appropriate database.

Developed and updated procedures for the Help Desk.

Ryerson-Tull

2558 W. 16th Street, Chicago, I L 60608 11/83 – 02/95

Claims Adjuster

Handled all customer claims for a particular ter r i tory.

Coordinated pickups, replacements, credits and debits for customer accounts

Acted as a liaison between sales, operations and shipping in order to rectify claims.

References available upon request

Contact this candidate