Human Resources Manager

Diane Charbonneau

**** ******** **

410-***-**** (work)

Crofton, MD 21114

410-***-**** (home)

*****************@*****.***

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EDUCATION

Bachelor, Business Administration

Honors: Human Resources Management

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WORK EXPERIENCE

T. Rowe Price, Baltimore, MD

Executive Assistant Aug. 2007 / Present

Leverage the Senior Portfolio Manager's time by performing administrative

duties related to the scope of the professionals' responsibilities.

Schedule appointments, prepare correspondence, coordinate catering

requests, compile agendas, screen calls and visitors, coordinate travel

arrangements (including international travel) and process expense reports.

Coordinate both internal and external meetings as well as maintain

calendars, and organize and file other critical documents.

. Manage information flow. Proactively identify and coordinate

appropriate materials for meetings, appointments and presentations.

Bring to the professionals' attention only those matters for which

they need to be informed of and require immediate attention;

. Compile, create and maintain various reports, databases and charts

using software applications that require an advanced level of

knowledge;

. Independently assist or lead special ad-hoc projects related to

division and/or corporate activities. Some projects require to take

the lead role in managing a process or be the only resource

responsible for the execution of the project;

. Work collaboratively with supervisor and team leads to ensure that

seamless back-up support is provided to the professionals. Identify

opportunities to improve and streamline the quality and efficiency of

work and aid management in the implementation of organizational

change.

Department of National Defense, Fort Meade, MD

Executive Assistant / Office Coordinator Aug. 2002 / Jul.

2007

Coordinate and provide administrative support services including:

executive agenda, schedule and meeting coordination, COMSEC equipment

administration, records management, visit co-ordination and logistics

including arranging accommodation, accompanying visitors on-site and the

provision of advice and guidance to visitors, Group Security Officer

duties, travel arrangements, updates to CANSLO web pages, administrative

support to CSE personnel beginning/ending a posting to Fort Meade,

liaising with counterparts at the Canadian Embassy and at the National

Security Agency:

. Provide information coordination services: organize, prepare, submits

and tracks items including but not limited to hospitality submissions,

financial items, house-hunting trips and foreign service allowance

claims, working closely with Finance, Human Resources and the

Associate Chief's office;

. Administer the group budget by monitoring expenditures and

commitments, prepare forecasts, reports and reconciliations, provide

information advice and recommendations to CANSLO, perform

responsibility centre manager duties, and perform duties necessitated

by the unique nature of the assignments;

. Research, coordinate and provide advice on the application and

implementation of Foreign Service Directives for CANSLOW staff and

integrees, working closely with Human Resources;

. Research information for the CANSLOW and Deputies;

. Deal with senior management on sensitive issues.

Department of National Defense, Ottawa, Canada Feb. 2000 /

Aug. 2002

National Research Council of Canada, Ottawa, Canada Mar. 1999 /

Feb. 2000

Compliance Officer

Managed the EE Program to achieve equality in the workplace so that no

person shall be denied employment opportunities or benefits for reasons

unrelated to ability and correct the conditions of disadvantage in

employment experienced by women, aboriginal peoples, persons with

disabilities and members of visible minorities by giving effect to the

principle that employment equity means more than treating persons in the

same way but also requires special measures and the accommodation of

differences:

. Ensured that new employees are given the opportunity to self-

identify;

. Conducted periodic analysis of the workforce and addressed gaps when

required;

. Reviewed all new employment systems, policies and practices as they

were being developed in order to ensure they did not result in new

barriers, monitored their implementation and adjusted as appropriate;

. Implemented the corrective measures identified in the employment

equity plan according to the established schedule and monitored the

results;

. Maintained the communication of the accommodation policy and

procedures to all staff and ensured accommodation took place and

accessibility was achieved as required;

. Implemented the initiatives identified in the employment equity plan

according to the established schedule and monitored the results.

Demonstrated in an annual report to the Treasury Board that

reasonable efforts were made to implement measures;

. Engaged in meaningful consultations with unions and employee

representatives on the development, implementation and revision of

the employment equity plan, and on the assistance they could provide

regarding the communication and implementation of employment equity.

Planed, developed and implemented the OL Program. Provided advice and

guidance on issues related to the development and implementation of the

OL Policy, procedures and systems by ensuring that the organization was

compliant and pro-active in establishing programs conducive to the use of

both official languages:

. Analyzed and recommended linguistic profile of positions;

. Recommended training options to managers and staff and managed

contracts for with language schools;

. Provided policy interpretation with respect to legislation;

. Connected to a network of experts by attending regular monthly

committee meetings;

. Responded to the legal demands of the Program by writing reports,

conducting statistical analysis and coordinating the process of

following-up on complaints mandated by the Human Rights Commission,

the Commissioner of OL and other agencies;

. Reviewed, analyzed and interpreted the observations and

recommendations resulting from studies, investigations or official

languages complaint lodged against the Council, audited and evaluated

reports from Central agencies or the Officer of the Commissioner of

OL. Anticipated and recognized potential problem areas, discussed and

recommended corrective action with the OL Manager;

. Liaised with management, employees and representatives from the Office

of the Commissioner of OL concerning complaints lodges against NRC.

Provided advice and guidance for corrective action and negotiated time

frames for implementing solutions;

. Analyzed bilingualism cases under dispute, evaluated viable options

and recommended solutions to Human Resources Advisors;

. Developed and reviewed policies and procedures for the OL support

system;

. Developed and maintained monitoring activities through the

implementation of a performance measurement framework for OL;

. Prepared the Treasury Board Annual Report on OL.

National Research Council of Canada, Ottawa, Canada

Administrative Assistant April 1990 / Mar

1999

Provided support to the Employment Equity and Official Languages Officers

by contributing information needed to monitor the success of their

programs:

. Provided information and advice to senior management and employees on

language training;

. Collected, analyzed and produced statistical reports for management

and Human Resources Advisors on EE quantitative initiatives (hires,

promotions, terminations and overall representation);

. Prepared correspondence, arranged meetings, took minutes and made

travel arrangements when necessary;

. Monitored, maintained and updated OL/EE database systems;

. Responded to inquiries from employees and other federal departments

regarding OL issues;

. Created and maintained budgets on spreadsheets to facilitate the

decision making process regarding expenditures;

. Maintained and updated the divisions' internal website.

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ADDITIONAL INFORMATION

Fully proficient in English French, some proficiency in Spanish

Security Clearance: Public Trust

Expertise in the following software: Microsoft Office Products, Internet

Explorer, PeopleSoft, Impromptu (Cognos) and

In-house Government Systems (SMS, FAMIS)

Contact this candidate