Administrative Assistant Data Entry
Resume:
Kimbley Butler
Upper Marlboro, MD 20774
**************@*****.***
Organizational Skills
Work effectively under pressure and stress. Prioritize workload and multi-
task. Work efficiently and effectively as self-starter in a busy
environment. Conscious of deadlines, possess a good sense of urgency.
Capable of learning new skills. Combine sound time and resource management
skills to implement strategic administrative and operational initiatives to
enhance productivity and quality.
Problem-Solving Skills
Responded to member inquiries and qualify prospective members on a timely
basis. Handle difficult situations or complex customers request in a
courteous, polite and tactful manner. Coordinates effectively with other
individuals to complete a task/assignments.
Technical Expertise
Proficient with MS Office Applications: Word, Excel, Outlook, PowerPoint,
Live Scan System.
Proficient with multiple phone lines, loads appropriate members into
subgroups determines if member belongs in self or family coverage. Send
action grams to Group Reps to inform them about any indiscretions on the
member applications. Generates letters Examined and verified employment
documents. Add, remove and transfer members according to documentation
received, fulfill request for ID card replacement, update changes per
member's request. Processed medical claims on a daily basis. Photographed
government officials for identification badges. Provided services to
architectural interns, registered architects and member board in all matter
relating to Council Records. Fulfilled requests for association information
and materials. Entered routine pre-coded documents, maintain productivity
and quality in accordance to policy and procedures. Provided customer
service as the initial contact with all members and prospective members
regarding association services and membership. Registered members for hotel
accommodations and prepared packages for conventions. Received and
processed donor's contributions into a database system with a high degree
of accuracy. Performed general records updates in accordance with
established database procedures.
Work Experience
Temporary Assignments
Enrollment Processor 11/2009-01/2010
Advantage Resources
Administrative Assistant, 10/2007-6/2008
Summit Construction & Environmental Services
Claim Processor 7/2007-10/2007
Advantage Resource
Data Transcriber 10/2006-01/2007
Phoenix System, Inc.
Office Automation 6/2006-9/2006
United States Coast Guard
Data Entry Operator 11/2005-2/2006
Evigilant, Inc.
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