Customer Service Technician

Jamil L. Coleman

**** **** ******* **; Baltimore, MD 21224

443-***-****

Email: *********@*****.***

Objective:

To obtain a challenging and rewarding position within a company, that promotes professional and

personal growth, in which I may gain further experience as a CDL Driver.

Education, Certifications, and Training:

• Harbor City High School (1997)

• Allstate Driving School (2005)-Class A+ Endorsements CDL License

• Hazmat Endorsement (2010)

Summary Qualifications:

Solid background as a Commercial Driver and Floor Technician

• 2005-Present: Experienced commercial driver for a 42-passenger vehicle; knowledge and safe

use of a commercial vehicle; strict compliance of Maryland State Highway and Patrol

regulations; excellent driving record with no points.

• 1999-Present: Efficient operation of floor maintenance machinery, accurate utilization and

measurement of chemicals and their effects; knowledge and scope of safety procedures, and the

ability to work efficiently and independently.

• Excellent customer service provider in an array of diverse environments.

• Ability to effectively work under strict time lines, quotas and pressure.

• Excellent communication and customer service skills.

• Ability to function as a key member of a team.

• Ability to learn and engage in new task easily.

Experience

01/14-Present Western Express Trucking Nashville Tennessee

CDL Tractor-Trailer Driver

Core job mission is to ensure company satisfaction.

Responsibilities include: Applying knowledge of commercial driving regulations, to transport and deliver

products, livestock or materials; drive a van trailer and a Flat Bed 53 foot trailer; drive over the road;

Maneuver truck into loading or unloading position, following signals from crew; Maintain drivers logs

according to I.C.C regulations; inspect truck before and after trips and submit report indicating truck

conditions; Fastens chain or binders to secure load on trailer during transit; read bill of lading to

determine assignment; obtain customer’s signature or collect payments for service; arrive at destination in

a timely manner….Safely.

02/01-2014 Marriott Waterfront Baltimore, MD

Carpet Cleaner/Floor Technician

Core job mission is to ensure maintenance of industrial carpet and floors.

Responsibilities include: Efficient operation of floor cleaning machinery such as buffers, shampoo cleaner

and vacuum cleaners; ensure removal of all debris; deep cleaning, sanitizing and disinfection of carpet;

accurate knowledge and utilization of chemicals; adherence to safety guidelines.

04/99-09/04 Alliance Baltimore, MD

Carpet Cleaner/Floor Technician

Core job mission was is to ensure maintenance of industrial carpet and floors.

Responsibilities include: Efficient operation of floor cleaning machinery such as buffers, shampoo cleaner

and vacuum cleaners; ensure removal of all debris; deep cleaning, sanitizing and disinfection of carpet;

accurate knowledge and utilization of chemicals; adherence to safety guidelines.

5/98-8/01 Wash Works Baltimore, MD

Vacuum Technician

Core job mission was is to ensure customer satisfaction .

Responsibilities include: Operation of industrial vehicle vacuum cleaner; removal of debris and stains;

accurate utilization of cleaning chemicals.

References upon request.

Contact this candidate