Customer Service Years Experience

Keith L. Carlsen

*** **** **** ****

Newcastle, California 95658

916-***-**** [Home]

916-***-**** [Cell]

*************@*****.***

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Delivery ? Warehouse/Inventory ? Customer Service ? Shipping and Receiving

? Bindery

An energetic and solution-oriented individual seeking a responsible

position offering both challenge and growth with an expanding company.

Position should have opportunities for a dedicated individual with

leadership abilities who is eager to take on new challenges and learn new

skills.

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?PROFESSIONAL ATTRIBUTES ?

More Than 18 Years of Stable Work Not Afraid of Hard Work

History Resourceful

Strong Work Ethic Loyal, Mature, Trustworthy

Consistently Exceeds Employer Versatile and Intuitive

Expectations Inspires Trust and Confidence

Learns Quickly Strong Attention to Detail

Tenacious Excellent Attendance

Enthusiastic and Optimistic Self-Motivated

Takes Pride in Work Efficient and Results-Oriented

Passion for Excellence Strong Sense of Responsibility

Conscientious and Disciplined

Positive Attitude and a Friendly

Demeanor

Productive and Reliable

?HIGHLIGHTS OF QUALIFICATIONS ?

* 5 years of warehouse/production supervisory experience

* 12 years experience as a bindery machine operator

* 8 years customer service experience

* 15 years experience working in a warehouse environment

* 16 years experience working with forklifts

* Forklift certified

* 13 years experience working as a light and heavy truck and delivery

driver

?EQUIPMENT PROFICIENCIES ?

Saddle Stitcher 20,000 lb. Capacity Forklift

Paper Cutter 5,000 lb. Capacity Forklift

Paper Folder Diesel Truck (flatbed, various

Longford Card Folder trailers)

Glue Fold Machine Box Truck

Paper Baler Exceptional Driving Skills

Pallet Jack and Hand Truck

Keith L. Carlsen - Page 2

?AREAS OF EXPERTISE ?

Experienced Bindery Machine Operator Demonstrated Ability to Use Complex

Impeccable Customer Service Skills Equipment

Inventory Specialist Quality Assurance and Control

Ability to Lead, Supervise, and Excellent Shipping, Receiving, and

Train Others Scheduling Skills - RF Scan

Management and Coordination of Multiple-Type Forklift Operation

Multiple Light and Heavy Truck Operation

Projects Maintenance of Forklifts, Trucks,

Work Well With a Team, or and Cranes

Independently Phenomenal Record of ZERO Damage to

Ability to Negotiate High-Pressure

and Handled Product/Equipment

Dangerous Situations Coordination and Dispatch of

Capability and Stamina to Meet and Delivery to

Beat Customer

Tight Deadlines Establishing and Adjusting Work

Proven Ability to Improve Procedures to Meet Production

Operational Efficiency Schedules

and Working Conditions Labeling, Casing, and Packing of

Ability to Work With Diverse Material/Product

Clientele Inspection, Verification, & Checking

Capability to Handle High-Volume in of

Workloads Equipment

Enforcement of Safety Regulations Oversight of Inbound/Outbound

Analyzing and Resolving Work Issues Shipments to

Computer Proficiency Ensure Accuracy, Completeness, and

Maintenance of Time and Production Condition of Product/Equipment

Records

?WORK EXPERIENCE ?

OptiSolar, Inc.

Lead Supervisor

McClellan, California

7/2008 to 8/2009

Paul Baker Printing, Inc.

Bindery Coordinator

Roseville, California

4/2007 to 11/2007

Redwood Reliance Sales Co., Inc.

Yard Technician

Cotati, California

4/2006 to 2/2007

BRM Bindery

Book Binder

Rohnert Park, California

10/1993 to 10/2005

?Excellent References Available ?

Contact this candidate