Customer Service Representative

Bishari Swain

*** ******* *** *** *-** • Mcallen, TX 78503 • ***********@*****.*** • 214-***-****

OBJECTIVE: To find a career within a well established and forward moving

company. A company with a challenging environment that would allow

me to grow and advance in positions while providing competitive pay

EDUCATION: The University of Texas – Pan American, Edinburg, TX

Bachelor of Business Administration in Accounting

Anticipated Graduation Date: May 2012

Student Leadership / Affiliations:

Black Student Association (BSA), Member/Secretary Nov. 2005 – Present

Hipnotic (Dance Team), Member/Secretary Aug. 2006 – Dec. 2006

EXPERIENCE:

Jul. 2007 – Aug. 2008 Billmatrix, Irving,TX

Customer Service Representative

Assisted customers with making bill payments through an automated

system.

Provided excellent customer to inbound and outbound customers,

informing clientele about payment options through an automated system.

Aided organization with data entry, recording customer payments.

Jul. 2005 – May 2007 Grahams Central Station, Pharr, TX

Bartender

Provided customer service to a busy establishment, multitasked taking

customer orders and making beverages during peak operating times.

Served drinks upon customers requests providing customer information

regarding their tab, providing quick accounting of their total bill and

separating checks for bigger groups.

Nov. 2005 – Aug. 2006 The University of Texas – Pan American, Edinburg, TX

Office Aide (work-study)

Designated to assist Resident’s Life at UTPA, helping with general

administrative duties: sorted and filed paperwork and answering phone

inquires.

Assisted guests and housing residents various concerns or rules: checking

in guests and out, recording resident’s concerns.

SKILLS:

Computer: Microsoft Office, Word, Excel, PowerPoint, Outlook

Business Communication: Comfortable with public speaking and able to

take a leadership role, ability to network in a business or customer service

environment. Responsible and able to multitask projects and prioritizing.

Contact this candidate