During my final year at Western Michigan University, I participated
in an educational pilot project with BlueGranite and Steelcase. Where my role
was in project management and data warehouse, this project helped develop
excellent skills in computer systems and ensuring customer satisfaction.
Furthermore, I am working on additional Microsoft Certified Professional
certifications to achieve MCSE.
As a highly motivated and enthusiastic person, I have maintained a
part-time job concurrent with my career as a student. My bar tending and sales
position has prepared me for working in a stressful environment requiring
multitasking and maintaining deadlines along with paying excellent
attention to detail and customer satisfaction.
I have enclosed my resume for your consideration. I am very eager to
pursue this opportunity further.
Thank you in advance for your time. I look forward to meeting you soon.
Sincerely,
Dylan Ziegler
Dylan Lee Ziegler
810-***-****, *****.*.*******@*****.***
5953 Copper Beech Blvd, Kalamazoo, MI 49009
Objective
Seeking a position within the business field where my technical knowledge of
management and information technology can be applied to contribute to the competitive
advantage of the employer.
Education
Western Michigan University, Haworth College of Business June 2009
Bachelors of Business Administration
Major: Telecommunications & Information Management
Relevant Courses
Information & Communication Infrastructure, LAN Administration, System Analysis and
Design, Telecommunication Management, Business Database Applications, Information
Assurance and Compliance, VB.Net, Communication Technology, Data Warehouse,
Telecommunications Law and Policy, Business Reporting and Analysis
Skills
Leadership Highly Motivated
Positive Attitude Strong Work Ethic
Strong Business Sense Excellent Communication
Adapt to New Situation Easily Enthusiastic
Experience
Carrabba’s Italian Grill, Portage, Michigan 2006 - present
Waiter/Bartender/Manager
• Used interpersonal skills to connect with customers and assist with the sale.
• Worked in fast paced, team-oriented environment.
• Trainer for new hires.
• Contributes to a location that produces over 2 million in sales a year.
Omega Computer Services, Richland, Michigan 2010 - present
Technical Sales
• Establish and build relationships with decision makers.
• Develop and deliver sales presentations to customer executives and management
regarding products and services.
• Assess and solve remote site issues over the telephone.
• Troubleshoot technical customer issues.