Administrative Assistant Customer Service
Resume:
SUMMARY
Administrative Assistant with strong interpersonal and organizational
skills and keen ability to multi-task in a variety of challenges and
responsibilities.
PROFESSIONAL EXPERIENCE
Provided excellent support in MS Word, Excel, Access and Power Point.
Possessed excellent organizational and analytical skills.
Scaled down Administrative Assistant and CSR duties to create a more
efficient and successful team.
Improved customer service by maintaining accurate database, increasing
client retention rate.
Provided proper documentation to database and files, reducing research time
and costs.
Produced accurate documentation to support $2K savings in commissions.
Provided quality administrative support to the IT Department, HR Department
and office staff.
Demonstrated competency to work with no supervision.
Excelled in team work and leadership.
Provided courteous, efficient and professional service to personnel,
clients and vendors.
Answered telephone with prompt and courteous attention.
Demonstrated accurate attention to details.
Managed multiple tasks proficiently.
WORK HISTORY
Receptionist / Administrative Assistant, TLC Staffing, San Diego, CA 2003 -
2010
Data Entry Clerk, REMEC Defense & Space, San Diego, CA 2006 - 2007
Administrative Assistant, The Epler Company, San Diego, CA 2003 - 2006
Receptionist, Heritage Security Service, San Diego, CA 2000 - 2003
EDUCATION
Bachelor of Science Degree, Bioinformatics
Coleman University, San Diego, CA 2008 - 2009
Associates of Science Degree, Bioinformatics
Coleman College, San Diego, CA 2006 - 2007
Bachelor of Science Degree, Information Technology
University of Phoenix, San Diego, CA 2004 - 2006
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