Customer Service Insurance Agent
Resume:
Kathryn L. Fort
*** ******* ***** ****, *****, GA 30809
CAREER OBJECTIVE
My desire is to work in a professional office environment and for an organization that works
together as a team. A position that will maximize my experience and skills but also allows
me to grow as an individual.
PROFESSIONAL PROFI LE
Having more than 10 years of experience in Business Administration I have a wide range of
skills. E xcellent organizational, planning & analytical skills. G reat problem solver with
s trong leadership and interpersonal skills. The ability to lead and t rain others in
p rocedures. Basic knowledge of accounting principles. P roject management, Advertising &
M arketing experience, Graphic design, Printing, Publication, and drafting skills. Word
p rocessing, data entry and audit experience. Quick learner with Multi-task capabilities.
E xperience working with employees and volunteers from all walks of life. E xperience in
creating, implementing and maintaining policies and procedures. E nergetic team player
and motivator, that has the desire to excel and succeed. Medical terminology, ICD9 & CPT
coding and medical office experience.
Computer Skills: W indows operating Systems: Word, Excel, Publisher, Power Point,
Outlook, Access. Q uickBooks, In ternet, Print Master, Power Church, GroupWise, iBank,
Silverlake, Syteline, Appian, Lonewolf, Advanced MD.
EXPERIENCE
2009 – Present Augusta Renal Physicians, P.C. Augusta, GA
Bill ing Coordinator
Insurance/Billing duties, general clerical duties, ICD 9 & CPT coding, scheduling, chart review for
specific insurance and billing information, patient statements.
2008 – 2009 Zentäge Employment Agency Augusta, GA
Accounts payable & accounts receivable. Order entry, invoicing, customer service, typing, filing,
reconcile accounts, and maintain W 9 forms and 1099 status, complete weekly & monthly reports.
Coordinate meetings and meals for guest. Audit of GA Providers and updating the company
database, trainer.
1998 2007 Evans Community Church Evans, GA
Business Administrator
Office Management, Human Resources, Worship Leader, Service Coordinator, Financial
Management, Budget Planning (served as CFO), Organized and established policies and
procedures, Information Technologies Coordinator, Marketing Coordinator, Graphics Designer,
Experience working with employees and volunteers from all walks of life.
1996 1997 American General Life & Accident Augusta, GA
Insurance Agent
Attending insurance agent school in Columbia, SC and obtained my LA&H and PC license. Call on
policyholders to deliver and explain policy, to analyze insurance program and suggest additions or
changes, or to change beneficiaries. Calculate premiums and establish payment method. Seek out
new clients and develop clientele by networking to find new customers and generate lists of
prospective clients.
1995 – 1996 Physicians Practice Group Augusta, GA
Medical Coder
ICD 9 and CPT Medical Coder, reviewed patient charts, read physicians notes, coded diagnosis &
procedures.
1992 – 1995 Medical College of Georgia Augusta, GA
ICD 9 and CPT Medical Coder – Department of Surgery
Administrative Coordinator – Department of Surgery
Administrative Secretary – Department of Medicine
EDUCATION
2003 – 2004 Liberty University Lynchburg, VA
Major: Business Administration
1989 – 1990 Aiken Technical College Aiken, SC
Major: Drafting and Business Administration
1984 1987 North Augusta High School North Augusta, SC
High School Diploma
REFERENCES
Kathleen Sample
2711 Wellington Drive, Augusta, GA 30906 Karen Davis
Shonnie Cooper Lou Williams
Amerigroup Community Care, Augusta, GA 706-***-****
Ruben Moreno
Tony or Barbara Monroe
478 Dickson Drive, Evans, GA 30809
Kelly Taylor
706-***-**** (Tony)
706-***-**** (Barbara)
Contact this candidate